---
title: "IT2144 Passenger Transport Management System"
ocid: "ocds-h6vhtk-04d06e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d06e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d06e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d06e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "WILTSHIRE COUNCIL"
published: "2025-01-16"
---

# IT2144 Passenger Transport Management System

Buyer: WILTSHIRE COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-04d06e

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## Summary

Wiltshire Council is in the planning stage for procuring a new secure web-based management system for its Passenger Transport Service. This procurement, titled "IT2144 Passenger Transport Management System," falls under the industry category of "Industry specific software package" (CPV code: 48100000) and is classified as a procurement of goods. The process includes an online supplier engagement event scheduled for 11th February 2025 from 13:00 to 15:30, conducted via Microsoft Teams. Interested suppliers can contact Gary Topley at gary.topley@wiltshire.gov.uk. The central aim is to enhance the management and coordination of transport contracts, passenger records, and communications for pre-16 and post-16 students, SEND, and social care clients.

This tender presents significant opportunities for businesses specialising in software development, particularly those that can provide comprehensive and secure management systems with capabilities such as automated communications, online application and payment portals, and management information reporting. Suppliers adept at handling personal and financial data transfers, route planning, and real-time passenger data innovations will find this tender particularly appealing. Additionally, Wiltshire Council is open to joint proposals from multiple suppliers to offer a complete and integrated solution, fostering collaboration and niche expertise.

## Notice

Wiltshire Council is seeking to procure a new secure web-based management system for its Passenger Transport Service. This incorporates the co-ordination of contracts with transport suppliers including contract payments, recording passengers including pre-16 and post-16 mainstream, SEND and social care client details and their journeys to educational and social care establishments, holding details of establishments, transport suppliers and contracts. We are holding an online supplier engagement event on the 11th of February 2025 at 13:00 - 15.30. This market engagement event will held via Microsoft Teams. Please contact Gary Topley at gary.topley@wiltshire.gov.uk if you wish to attend.

### Lot Information

Lot 1

Wiltshire Council is seeking to procure a new secure web-based management system for its Passenger Transport Service. This incorporates the co-ordination of contracts with transport suppliers including contract payments, recording passengers including pre-16 and post-16 mainstream, SEND and social care client details and their journeys to educational and social care establishments, holding details of establishments, transport suppliers and contracts. The system will enable the issue of school bus passes as well as provide the ability for internal and external customers to apply and pay for transport services online through a secure web portal. All customer written communications will be via the system using autogenerated and predefined response templates. Staff records will also be held including training history, DBS and safeguarding records. Passengers' needs details will include basic medical records and travel requirements including wheelchair use or need for passenger assistance. The ability to provide comprehensive, versatile, regular and ad-hoc management information including KPIs will be vital. Secure personal and financial data transfer to and from other unconnected and remote systems will be essential. In addition, the provision of spatial (geographic) data, route planning and real time passenger data as well as virtual tickets for customers and automated eligibility assessment will be optional progressions from the current system. If one supplier is unable to offer a complete solution, the council would welcome joint interests from multiple suppliers whose products may complement and integrate to form a system which might capture many of the stated requirements. We are holding an online supplier engagement event on the 11th of February 2025 at 13:00 - 15.30. This market engagement event will held via Microsoft Teams. Please contact Gary Topley at gary.topley@wiltshire.gov.uk if you wish to attend.

Renewal: 12 Months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001438-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Mar 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WILTSHIRE COUNCIL |
| Locality | TROWBRIDGE |
| Post town | Bath |
| Postcode | BA14 8JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Trowbridge Central |
| Westminster constituency | South West Wiltshire |
| Delivery location | TLK15 Wiltshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48332000 - Scheduling software package
- 48333000 - Contact management software package
- 48900000 - Miscellaneous software package and computer systems
- 72212100 - Industry specific software development services
- 72212517 - IT software development services

## Release History

- 16 Jan 2025 at 08:58 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/001438-2025

## Notice URLs

- http://www.wiltshire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d06e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d06e.json.