---
title: "GP IT Services"
ocid: "ocds-h6vhtk-04d074"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d074"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d074.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d074.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2026-06-17"
---

# GP IT Services

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04d074

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04d074.json)

## Summary

The NHS Norfolk & Waveney Integrated Care Board has completed the awarding process for a significant procurement titled "GP IT Services". The project aims to provide IT maintenance and support for GP Practices across the Norfolk & Waveney region. Classified under the IT services category (CPV code 72000000), this contract focuses on transitioning GP Practice sites to a cloud-based architectural model to improve flexibility and collaboration within the healthcare system. The open procedure procurement process adhered to an EU directive, resulting in an active contract awarded on 18 May 2026 to Norfolk Community Health and Care NHS Trust. The initiative is aligned with ICS planning guidance and aims to enhance IT infrastructure across General Practice premises in the UKH15 region.

This procurement provides growth opportunities for IT service providers with expertise in consulting, software development, and technical support, especially those adept in implementing cloud-based solutions. The initiative is highly suitable for businesses capable of delivering innovative IT solutions that streamline operations in healthcare settings, thus contributing to more efficient service delivery within the healthcare sector. Small to medium enterprises with a focus on IT services related to cloud architecture and those experienced in healthcare IT transformation can particularly benefit from such opportunities.

## Notice

Provision of IT maintenance and Support services for GP Practices across the Norfolk & Waveney region

### Lot Information

Lot 1

Our aim for Primary Care is in line with ICS planning guidance and the Primary Care Digital Services Model. GP Practice sites will move from traditional individual siloed local stand-alone working domains onto a single cloud-based architectural model. 

Norfolk & Waveney is seeking an innovative IT partner that can match our ambition as we create a simplified cloud architecture throughout our ICS, increasing flexibility and collaboration for the workforce, and realise the opportunities that this creates. Specifically, we aim to: 

* Spend public money wisely and well. 
* Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from General Practice can work seamlessly elsewhere in the ICS. 
* Remove silo-ed working through the implementation of single sign on, removing the need for staff in primary care to have multiple logons wherever they work.
* Remove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented. 
* Maximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing. 
* Allow for flexible user self-service by provision of a standard software catalogue of options.
* Ensure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model.
* Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration & time delays to end user local service provision.
* Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team.
* Leverage the benefits of the cloud architecture to deliver innovative GPIT support.
* Remove or reduce waits for replacement equipment through more localised provision.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057094-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 16 Jan 2025 |
| Award date | 17 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72590000 - Computer-related professional services

## Release History

- 17 Jun 2026 at 11:41 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/057094-2026
- 16 Jan 2025 at 10:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/001449-2025

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
- https://www.resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d074. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d074.json.