---
title: "Healthwatch Wakefield"
ocid: "ocds-h6vhtk-04d3fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d3fc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d3fc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d3fc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COUNCIL OF THE CITY OF WAKEFIELD"
published: "2025-11-17"
---

# Healthwatch Wakefield

Buyer: THE COUNCIL OF THE CITY OF WAKEFIELD  
Current stage: Award  
OCID: ocds-h6vhtk-04d3fc

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## Summary

The public procurement process for the Healthwatch Wakefield service, managed by The Council of the City of Wakefield, aims to improve health and social care services within the Wakefield district. This service aligns with national standards set by Healthwatch England and includes a statutory role in empowering local participation, particularly from under-represented groups. The procurement category is services under CPV code 85000000, health and social work services, located in the UKE45 region. The procurement utilised an Open Competitive Light Touch Regime Procedure under CPR 2015, with two bids received, resulting in an award to Healthwatch Wakefield Ltd. This contract commenced on 1st October 2025 and will initially run for three years, with the potential to extend up to ten years, concluding in 2035.

This tender presents significant opportunities for business growth by offering a considerable contract valued at £295,305 per annum. Businesses specialising in health and social care services, particularly those with experience in community engagement and advocacy, would be well-suited to compete for such contracts. Small and medium-sized enterprises (SMEs) focusing on empowering diverse community voices and supporting public involvement in health service commissioning and delivery could gain considerable traction by participating in this procurement process.

## Notice

Healthwatch Wakefield is a statutory service which influences and shapes the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents. It follows national standards set by Healthwatch England and is designed to empower local people to influence services. It promotes greater patient and public involvement by actively encouraging participation from residents, particularly seldom heard and under-represented groups such as young people and those facing health inequalities, to ensure diverse voices are represented. Additionally, it strengthens the role of the public in the commissioning, delivery, and scrutiny of local services. The service will also provide a Wakefield Independent Health Complaints Advocacy Service; a free, independent, and impartial service. The core purpose of the Independent Health Complaints Advocacy Service is to ensure that people who use local NHS services have access to the support they need to clarify and articulate their concerns, to navigate the complaints process and to pursue a resolution to the satisfaction of the people using services or the exhaustion of the process. The Service will play no role in relation to matters where a complainant determines to resort to direct legal action other than appropriate signposting.

### Lot Information

Healthwatch Wakefield

The process undertaken for the procurement of the Healthwatch Wakefield service was an Open Competitive Light Touch Regime Procedure under CPR 2015. The objective of the procurement process was to appoint a single supplier to provide the Healthwatch Wakefield Service. The Healthwatch Wakefield service will also signpost local people with any complaints they may wish to progress in relation to Social Care and/or an NHS service provision to the Wakefield Independent Health Complaints Advocacy Service, which will be provided under the umbrella of the Healthwatch Wakefield Service. The contract will commence 1st October 2025 with an initial term of 3 years; therefore the expiry date will be 30 September 2028. The Council may extend the Contract by up to a further 7 years, making the final possible expiry date 30 September 2035

Options: The Council may extend the Contract by up to a further 7 years, making the final possible expiry date 30 September 2035.

Renewal: The contract will be subject to renewal at the end of the next contract term.

NHS Complaints Advocacy Service

Open LTR Procurement Procedure

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074434-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2025 |
| Submission deadline | 16 Apr 2025 |
| Future notice date | 17 Feb 2025 |
| Award date | 30 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,953,050 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £295,305 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COUNCIL OF THE CITY OF WAKEFIELD |
| Additional buyers | WAKEFIELD COUNCIL |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 2EB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE45 Wakefield |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH WAKEFIELD |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Nov 2025 at 14:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/074434-2025
- 17 Feb 2025 at 12:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005351-2025
- 20 Jan 2025 at 09:48 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001812-2025
- 17 Jan 2025 at 10:21 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/001621-2025

## Notice URLs

- https://www.wakefield.gov.uk/
- https://yortender.eu-supply.com/ctm/supplier/publictenders?B=UK

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d3fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d3fc.json.