---
title: "Mental Health Supported Living Flexible Procurement Agreement"
ocid: "ocds-h6vhtk-04d42f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d42f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d42f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d42f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2025-04-10"
---

# Mental Health Supported Living Flexible Procurement Agreement

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04d42f

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## Summary

Newcastle City Council has awarded contracts under the Mental Health Supported Living Flexible Procurement Agreement, aimed at delivering professional support services for people with mental health needs. This procurement falls under the social work and related services category (CPV code 85300000) and is conducted through an open procedure. The procurement stage is at the award phase, with contracts signed on 7th April 2025. The services are to be provided in the UKC2 and UKC22 regions, encompassing two main lots: Mental Health Concierge and Step-up/Step-down Supported Living. Key suppliers awarded these contracts include Coquet Trust, Creative Support, Lifeways SIL Ltd, MMAB Consulting, and New Vision Care Services Limited.

This tender offers significant opportunities for businesses specialising in mental health support services. It is particularly suitable for providers with expertise in structured living environments, emotional and welfare support, rehabilitation, and community reintegration for individuals with complex and fluctuating needs. The contracts, each valued at approximately £2.4 million, present substantial opportunities for business growth and expansion. SMEs with experience in adaptive, flexible service delivery, and multidisciplinary team collaboration are well-positioned to compete in this space, particularly those who can provide 24-hour support, including waking night services, and who possess the ability to tailor their services to meet the specific, varying needs of their clients.

## Notice

This service is for the provision of Supported Living for People with Mental Health needs. The Council is seeking specialist mental health providers to deliver professional support services into existing and upcoming purpose-built supported living schemes. It incorporates services delivered under the following Lots: Lot 1 - Mental Health Concierge Lot 2 - Step up/step down Supported Living

### Lot Information

Mental Health Concierge

Mental Health Concierge Plus will offer apartment living for between 8 and 15 people, aged 18 or over, who are able to live independently but may require varying levels of support during the day. The scheme will provide a stable, supportive environment, to help a person develop and maintain their independence. There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day. One Provider will deliver the shared core Concierge element of the service, consisting of emotional and wellbeing support for tenants plus some general housing management, as well as individual support for each person (if required).

Options: 2 x 12 months

Renewal: 2 x 12 months options to extend

Step-up, step-down Supported Living

Step-up, step-down supported living offers apartment living for between 7 and 16 people, aged 18 or over. This offer enables the Council to provide alternatives to residential care or other intensive forms of support and to assist people back into the community. The operational requirement is for a 24-hour service including waking night support, with Provider able to address fluctuating needs and flex levels of support and interventions provided. There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day. The focus of the service would be rehabilitation, recovery, or transition from residential/hospital setting, and will promote a pathway to future independent living, greater social inclusion and will embed people within a community. The likely duration of stay will be short- or medium term, up to 2 years, and any transition will be based on individual needs. Provider will develop an exit plan for each person, in cooperation with involved professionals and partners. People living here will do so under a licence agreement; each placement will be dependent on the person meeting the terms of their licence agreement and willing to accept and access services offered as part of the service (as well as willing to access support from secondary mental health services and other external agencies as required) and engaging with provided support. This will be included in the occupancy agreement and explored with the person during transition period. Provider delivering support in this setting, must have knowledge, expertise and experience in working in adaptive, flexible and responsive way as part of wider MDT to develop support solutions that help people with multiple, complex and fluctuating needs. This may include (but is not limited to) support arising from diagnosed mental and physical health, neurodiversity, increased vulnerability, offending behaviour and substance misuse, chaotic lifestyle or living arrangements, history of inconsistent engagement with formal support.

Options: 2x12 months

Renewal: 2 x 12 months options to extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014165-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2025 |
| Submission deadline | 26 Feb 2025 |
| Future notice date | Not specified |
| Award date | 6 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,432,100 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,432,100 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC2 Northumberland, and Tyne and Wear, TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | COQUET TRUST; CREATIVE SUPPORT; LIFEWAYS SIL; MMAB CONSULTING; NEW VISION CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 10 Apr 2025 at 08:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014165-2025
- 17 Jan 2025 at 12:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001690-2025

## Notice URLs

- http://www.newcastle.gov.uk
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d42f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d42f.json.