---
title: "SAP ECC Support"
ocid: "ocds-h6vhtk-04d5dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d5dc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d5dc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d5dc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THAMES WATER UTILITIES LIMITED"
published: "2025-01-23"
---

# SAP ECC Support

Buyer: THAMES WATER UTILITIES LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-04d5dc

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## Summary

Thames Water Utilities Limited is currently in the tender stage for a contract titled "SAP ECC Support," within the computer support services category. The project involves providing support and maintenance for Thames Water's SAP ECC platform. The contract has a value of £5,000,000 and will be awarded through a negotiated procedure with a prior call for competition. The initial contract period is 3 years, with possible extensions of up to 2 additional years, making a total potential duration of 5 years. Interested suppliers must request a pre-qualification questionnaire (PQQ) and submit their responses electronically. The procurement is active, with the tender period ending on 7th February 2025. The location of service delivery can be remote, either within the UK or abroad.

This tender presents substantial business growth opportunities, particularly for firms specialising in IT support and maintenance services. Businesses with expertise in SAP ECC platform management and those capable of providing long-term price stability will be well-suited to compete. The provision for a lengthy contract period and potential extensions offers stability and consistent work for the successful tenderer. Companies with a strong track record in data protection and electronic submission systems may also find additional leverage in this process. With a defined request for a minimum of five candidates to proceed to the negotiation stage, it is an ideal opportunity for businesses looking to secure a prestigious client and expand their market presence within the public utilities sector.

## Notice

Provision of support and maintenance for Thames Water's SAP ECC platform.

### Lot Information

Lot 1

Thames Water is tendering for the provision of support services for the SAP ECC platform. This service will involve a third-party resolving flagged issues with the SAP ECC platform and ensuring the platform continues to run as requested by Thames Water. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options: Description of options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods.

Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002442-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2025 |
| Submission deadline | 7 Feb 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES WATER UTILITIES LIMITED |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 8DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Thames |
| Westminster constituency | Reading Central |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 23 Jan 2025 at 17:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002442-2025

## Notice URLs

- https://forms.office.com/e/0X3s2nuar4
- https://thameswater.sharepoint.com/sites/ProcurementSupportCentreBidProcessRepository/FA2220CyberSecurity/SitePages/FA2220-Cyber-Security-Bidder-Landing-Page.aspx
- https://www.thameswater.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d5dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d5dc.json.