--- title: "SEND Mediation and Disagreement Resolution" ocid: "ocds-h6vhtk-04d5ee" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d5ee" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d5ee.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d5ee.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORFOLK COUNTY COUNCIL" published: "2025-01-24" --- # SEND Mediation and Disagreement Resolution Buyer: NORFOLK COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-04d5ee [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d5ee) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04d5ee.json) ## Summary Norfolk County Council is in the planning stage for a new procurement process titled "SEND Mediation and Disagreement Resolution." This process, under the industry category of Health and Social Work Services, will take place across Norfolk, covering regions such as Breckland, Broadland, Great Yarmouth, King’s Lynn and West Norfolk, North Norfolk, Norwich, and South Norfolk. The market engagement event is scheduled for 10th February 2025 via MS Teams. Interested parties must register on In-Tend's e-procurement system. The current contract ends on 31st August 2025, with the new contract commencing on 1st September 2025. Key dates include the future notice date on 24th March 2025. This tender offers substantial opportunities for businesses specialising in mediation, disagreement resolution, and associated health and social services. The service aims to provide voluntary, private, and confidential mediation for disputes related to Special Educational Needs and Disabilities (SEND). Companies experienced in facilitating solutions and rebuilding relationships, particularly in the educational, social care, or health sectors, will find this contract highly relevant. With a total value of £600,000 and support from both Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board, this procurement is an ideal growth opportunity for businesses in the health and social work industry. ## Notice Norfolk County Council's (NCC) contract for the provision of SEND Mediation and Disagreement Resolution is due to end on 31st August 2025. The Council is currently scoping its requirements for a new contract to commence on 1st September 2025. ### Lot Information Lot 1 The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB).Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements.It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions and professionals' party to the disagreement. * Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. * Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. Additional information: The market engagement event will take place on Monday 10th February 2025 on MS Teams (this date may be subject to change). Interested parties will need to register their interest on In-Tend and a separate invite will be sent. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/002473-2025 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Jan 2025 | | Submission deadline | Not specified | | Future notice date | 24 Mar 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services ## Release History - 24 Jan 2025 at 09:59 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002473-2025 ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d5ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d5ee.json.