--- title: "ICT Support Services for Dales Academies Trust" ocid: "ocds-h6vhtk-04d712" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d712" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d712.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d712.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "DALES ACADEMIES TRUST" published: "2025-01-29" --- # ICT Support Services for Dales Academies Trust Buyer: DALES ACADEMIES TRUST Current stage: Tender OCID: ocds-h6vhtk-04d712 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d712) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04d712.json) ## Summary Dales Academies Trust is inviting tenders for a contract to provide ICT Support Services for all its member schools, located in Stockton and North Yorkshire. The contract is classified under the industry category "Computer support and consultancy services" (CPV: 72600000). This tendering process is in the 'active' stage, with bids closing on 12 February 2025, and the contract is set to commence on 1 April 2025, lasting until 31 March 2028. The procurement method is an open procedure, ensuring a transparent and competitive bidding process. The expected value of the contract is £220,000, with the potential for a 2-year extension by mutual agreement. This tender presents significant growth opportunities for businesses specialising in IT services, consulting, software development, and support. Companies that are adaptable, proactive, and can deliver high-quality, secure, and cost-effective ICT solutions will be well-suited to compete. With a focus on providing a reliable, single-point-of-contact service that meets technical and online safety standards, this contract could enhance the successful bidder's portfolio and reputation in the education sector. Organisations committed to staff training, ethical standards, and environmental responsibility are particularly encouraged to participate. ## Notice Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow. This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties. Dales Academies Trust is looking for a managed service provision which: * Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost * Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites * Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems * Is flexible, proactive and can enhance the ICT provision in each school * Supports a technical infrastructure that is secure and not open to misuse or malicious attack. * Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance. * Is able to adapt to the changing IT landscape throughout the life of the contract The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management. ### Lot Information Lot 1 Please refer to tender specification for full details. Renewal: This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/002988-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Jan 2025 | | Submission deadline | 12 Feb 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £220,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DALES ACADEMIES TRUST | | Locality | NORTHALLERTON NORTH YORKSHIRE | | Post town | Darlington | | Postcode | DL6 2GD | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE2 North Yorkshire | | ITL 3 | TLE22 North Yorkshire | | Local authority | North Yorkshire | | Electoral ward | Northallerton North & Brompton | | Westminster constituency | Richmond and Northallerton | | Delivery location | TLC1 Tees Valley and Durham, TLE2 North Yorkshire | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72600000 - Computer support and consultancy services ## Release History - 29 Jan 2025 at 15:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002988-2025 ## Notice URLs - https://www.dalesmat.org/ - https://www.dalesmat.org/ict/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d712. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d712.json.