---
title: "Procurement of Civil Legal Advice services from September 2025"
ocid: "ocds-h6vhtk-04d720"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d720"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d720.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d720.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE LEGAL AID AGENCY"
published: "2025-07-03"
---

# Procurement of Civil Legal Advice services from September 2025

Buyer: THE LEGAL AID AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-04d720

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d720)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04d720.json)

## Summary

The Legal Aid Agency (LAA), based in London, has completed a procurement process for Civil Legal Advice services, set to begin in September 2025. The tender sought to award contracts across three categories: Discrimination, Education, and Housing and Debt, and is classified under CPV code 79100000 for legal services. With an open procurement method, the process followed an open procedure. It commenced with a bidding deadline on 7 March 2025, and the contracts, divided into lots, will be in effect from 1 September 2025 to 31 August 2028, including delivery across England and Wales. The procurement stage is complete, as the awards have been made and contracts signed on 16 June 2025, with notable suppliers including Citizens Advice Gateshead, Stephensons Solicitors LLP, and others.

This tender provides a substantial opportunity for businesses in the legal sector, particularly those specialising in discrimination, education, and housing law, to participate in a multi-year government contract. Small and medium-sized enterprises (SMEs) that focus on providing specialised legal consultancy and advice services stand to gain from this contract due to the tailored nature of the contracts and the considerable financial value attached to each lot. The contract's diversity in subject matter allows for varied expertise, enabling firms with specialised teams to expand their portfolios and increase their market presence within the UK. This creates growth opportunities for firms that can deliver comprehensive telephone advice services efficiently across multiple legal categories.

## Notice

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: * Up to 4 Discrimination contracts; and * Up to 5 Education contracts; and * Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes Tenders could be submitted for: all lots

### Lot Information

Procurement of Civil Legal Advice services from September 2025 - Education

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: * Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

Procurement of Civil Legal Advice services from September 2025 - Discrimination

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: * Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: * Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037252-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 15 Jun 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £9,159,482 |
| Awards value | Not specified |
| Contracts value | £5,055,167 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE LEGAL AID AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | ACCESS TO PUBLIC LAW; CITIZENS ADVICE GATESHEAD; CITIZENS ADVICE MID MERCIA; DIRECT HELP AND ADVICE; LOSS LEGAL SERVICES T/A SEN SUPPORT SOLICITORS; STEPHENSONS SOLICITORS; WATSON WOODHOUSE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 3 Jul 2025 at 16:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037252-2025
- 3 Jul 2025 at 14:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037194-2025
- 29 Jan 2025 at 16:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003007-2025

## Notice URLs

- https://legalaid.bravosolution.co.uk/web/login.shtml
- https://www.gov.uk/government/collections/tenders-for-legal-aid-contracts#current-tenders
- https://www.gov.uk/government/organisations/legal-aid-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d720. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d720.json.