---
title: "Provision of Non-Medical Personal Help Services"
ocid: "ocds-h6vhtk-04d733"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d733"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d733.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d733.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF DUNDEE"
published: "2025-08-28"
---

# Provision of Non-Medical Personal Help Services

Buyer: UNIVERSITY OF DUNDEE  
Current stage: Award  
OCID: ocds-h6vhtk-04d733

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## Summary

The University of Dundee has completed the procurement process for the "Provision of Non-Medical Personal Help Services" in Dundee, focusing on special education under the CPV code 80340000. This procurement fell under the services category and utilised an open procedure to establish a framework of suppliers across three lots addressing various support needs. The awards were made on 9 June 2025, with the total contract value of £26 million. The tender process invited bids until 28 February 2025 and intended to enhance support services for students with disabilities through dedicated lots, with YorLinc Ltd and Clear Links Support Ltd being key awarded suppliers.

The framework contract offers considerable growth opportunities for suppliers in the education and support services sectors, particularly those skilled in delivering personalised student support. SMEs providing unique learning assistance, autism spectrum condition support, and roles such as Communication Support Workers and British Sign Language Interpreters are well-suited to benefit. Companies with a background in educational support, including CPV classifications 80400000 and 80000000, can also leverage this project to expand their clientele and demonstrate their commitment to inclusive education practices within university settings like Dundee.

## Notice

The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.

### Lot Information

All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support

One-to-one Learning Support for students who disclose a disability or additional support need. This is intended to enable students to achieve on their course by providing a range of support such as: reading; notetaking; prompting; study skills; support in practical classes for those students who have a physical disability. The services required are not limited to those listed as the support needs in question subject to ongoing development.

CSWs and BSL Interpreters

Communication Support Worker (Lot 2): To provide accurate interpretation for students using British Sign Language. To provide appropriate communication strategies to enable deaf students to integrate into their peer group and engage with their learning British Sign Language (BSL) Interpreter (Lot 2): To provide BSL Interpreting for students in and out with the classroom

Autism Spectrum Condition Support

Autism Spectrum Condition (ASC) Support (Lot 3): To support autistic students to stay focused and on task and develop learning strategies to reach their full potential

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051929-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2025 |
| Submission deadline | 28 Feb 2025 |
| Future notice date | Not specified |
| Award date | 8 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,300,000 |
| Lots value | £1,300,000 |
| Awards value | Not specified |
| Contracts value | £14,300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF DUNDEE |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4HN |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM71 Angus and Dundee City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CLEAR LINKS SUPPORT; YORLINC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79620000 - Supply services of personnel including temporary staff
- 80000000 - Education and training services
- 80340000 - Special education services
- 80400000 - Adult and other education services

## Release History

- 28 Aug 2025 at 11:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/051929-2025
- 28 Aug 2025 at 11:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/051920-2025
- 30 Jan 2025 at 08:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003040-2025

## Notice URLs

- http://www.clear-links.co.uk
- http://www.dundee.ac.uk
- http://www.publiccontractsscotland.gov.uk
- http://www.yorlinc.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000789147
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00105

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d733. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d733.json.