---
title: "Bill Payment & Cash Payout Counter Services"
ocid: "ocds-h6vhtk-04d75f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d75f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d75f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d75f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "YORKSHIRE WATER SERVICES LIMITED"
published: "2025-01-30"
---

# Bill Payment & Cash Payout Counter Services

Buyer: YORKSHIRE WATER SERVICES LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-04d75f

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## Summary

Yorkshire Water Services Limited is initiating a tender for Bill Payment & Cash Payout Counter Services in the water distribution and related services industry. The procurement process, currently at the Tender stage, aims to secure a provider for over-the-counter payment solutions. The contract, valued at £1.6 million over five years, is divided into two lots: Bill Payment Services and Cash Pay-out Services. Interested suppliers must submit an Expression of Interest (EOI) by 3rd March 2025. The procurement method involves a selective negotiated procedure with prior call for competition, and the procurement process will be managed through SAP Ariba.

This tender presents significant business opportunities for established suppliers with a proven track record in high-volume transaction processing. Companies experienced in secure payment integration and capable of providing 24/7 support with comprehensive reporting capabilities will find this opportunity particularly attractive. Suppliers must demonstrate compliance with GDPR and financial security regulations and ensure seamless service coverage. This procurement could lead to long-term contracts with potential extensions, offering stability and growth prospects for the successful bidders, particularly those specialising in financial and payment processing services.

## Notice

Yorkshire Water (YW) provides water and sewerage services to over 5 million people. Customers have the option to pay their bills using a barcoded bill or payment card via over-the-counter services using cash or debit card. Ensuring a seamless and widely accessible payment solution is critical to our service delivery. Total forecasted spend: PS1.6 million over five years (FY 25/26 to FY 29/30).

### Lot Information

Bill Payment Services

Customers can pay their Yorkshire Water bill at a outlet using a barcoded bill or magnetic swipe card.

Renewal: Initial term of three years, with an option to extend for an additional two years, subject to performance and market conditions.

Cash Pay-out Services

A quick cash voucher scheme enabling Yorkshire Water customers to receive a refund in cash at a outlet.

Renewal: Annual agreements (12 months), with optional extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003115-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORKSHIRE WATER SERVICES LIMITED |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD6 2SZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | Royds |
| Westminster constituency | Bradford South |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 30 Jan 2025 at 14:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003115-2025

## Notice URLs

- https://www.yorkshirewater.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d75f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d75f.json.