---
title: "CRM Implementation and Support Partner"
ocid: "ocds-h6vhtk-04db77"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04db77"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04db77.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04db77.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LIVERPOOL JOHN MOORES UNIVERSITY"
published: "2025-02-04"
---

# CRM Implementation and Support Partner

Buyer: LIVERPOOL JOHN MOORES UNIVERSITY  
Current stage: Tender  
OCID: ocds-h6vhtk-04db77

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04db77)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04db77.json)

## Summary

Liverpool John Moores University (LJMU) is seeking a partner for the migration from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud, including implementation and ongoing support. This procurement process, titled "CRM Implementation and Support Partner", falls under the industry category of Software Consultancy Services. The tender is currently in the active stage. Opportunities are available for businesses to submit electronic submissions until 12:00 PM on 6th March 2025. The contract, valued at £2,200,000, will span a period of approximately five years, with a designated start date for award on 6th March 2025, at 1:00 PM. The location for this project is within the UK, specifically Liverpool.

This tender presents significant opportunities for businesses specialising in software consultancy, particularly those with expertise in CRM systems and cloud-based solutions. Companies that are well-versed in Microsoft Dynamics 365 and the latest technologies from the Microsoft Power Platform are ideally suited to compete in this procurement. Winning this contract can not only enhance a firm's portfolio but also provide ongoing collaboration with a prestigious higher education institution like LJMU. The open procedure format indicates fair competition, allowing a wide range of qualified businesses to participate and showcase their capabilities in delivering cutting-edge technological solutions and support services.

## Notice

Liverpool John Moores University (LJMU) is migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud. LJMU would like to take advantage of the latest technological advancements where possible (e.g. Microsoft Power Platform). This transition is crucial for modernising LJMU operations and staying current Consequently, the University is seeking a partner to assist us with the migration to Dynamics 365, implementation of, and ongoing support.

### Lot Information

Lot 1

Liverpool John Moores University (LJMU) is migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud. LJMU would like to take advantage of the latest technological advancements where possible (e.g. Microsoft Power Platform). This transition is crucial for modernising LJMU operations and staying current Consequently, the University is seeking a partner to assist us with the migration to Dynamics 365, implementation of, and ongoing support. Additional information: Please register on In-tend for which the link is contained within this notice to access the tender pack. Any queries must be submitted via In-tend - Correspondence - please do not make direct contact with the buyer via email or tel call, we cannot guarantee we will respond

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003650-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2025 |
| Submission deadline | 6 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,200,000 |
| Lots value | £2,200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL JOHN MOORES UNIVERSITY |
| Locality | LIVERPOOL |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72266000 - Software consultancy services

## Release History

- 4 Feb 2025 at 14:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003650-2025

## Notice URLs

- http://www.ljmu.ac.uk
- https://in-tendhost.co.uk/ljmu/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04db77. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04db77.json.