---
title: "Contingency Emergency Call Handling and Related Services"
ocid: "ocds-h6vhtk-04db9f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04db9f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04db9f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04db9f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "1472 - CONTINGENCY EMERGENCY CALL HANDLING AND RELATED SERVICES"
published: "2025-05-30"
---

# Contingency Emergency Call Handling and Related Services

Buyer: 1472 - CONTINGENCY EMERGENCY CALL HANDLING AND RELATED SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-04db9f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04db9f.json)

## Summary

The public procurement process, conducted by the Royal Berkshire Fire and Rescue Service, aims to secure services for "Contingency Emergency Call Handling and Related Services" in the region UKJ11. This contract, classified under fire-brigade and rescue services (CPV code 75250000), has recently reached the award stage, with Securitas Security Services UK Ltd being appointed as the supplier. The contract was accelerated under the open procedure regulation due to its urgent nature and was initially valued at £240,000, with a final contract value of £75,000 signed on 7th May 2025. This procurement was facilitated through an Accelerated Open Procedure, emphasizing rapid response capabilities for unforeseeable events such as natural disasters or pandemics, enhancing community resilience in emergencies.

This procurement offers significant opportunities for service providers specialising in emergency support and crisis management to expand their business by delivering crucial, high-demand services. Particularly, businesses with expertise in fire-brigade services, crisis management, and rescue operations could find this tender highly suitable. Given the tender's emphasis on rapid deployment and reliability during critical situations, businesses equipped with the necessary infrastructure and qualified personnel are well-positioned to benefit. Securitas Security Services, categorized as an SME, successfully leveraged this opportunity, demonstrating that small and medium-sized enterprises with the right capabilities can effectively compete and secure government contracts in this sector.

## Notice

The Authority is seeking tenders from tenderers for the provision of Contingency Emergency Call Handling and Related Services. The Authority, is seeking to appoint a single Service Provider able to deliver the Contract to provide resilience as required during (but not limited to) any of the following events: Natural disaster; Terrorist event; Pandemic outbreak; Industrial action; Another unforeseen similar event, and Exceptionally high levels of staffing absence. The procurement procedure being applied to the Tender is an 'Accelerated Open Procedure' under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028696-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | 6 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £75,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 1472 - CONTINGENCY EMERGENCY CALL HANDLING AND RELATED SERVICES |
| Additional buyers | EUROPEAN UNION |
| Locality | READING |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLJ11 Berkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SECURITAS SECURITY SERVICES |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75250000 - Fire-brigade and rescue services
- 75251000 - Fire-brigade services
- 75252000 - Rescue services
- 79430000 - Crisis management services

## Release History

- 30 May 2025 at 09:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028696-2025
- 4 Feb 2025 at 16:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003718-2025

## Notice URLs

- https://sell2.in-tend.co.uk/blpd/home
- https://www.rbfrs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04db9f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04db9f.json.