---
title: "Knight Frank- Partnership House and The Lumen- Front of House and Security Services"
ocid: "ocds-h6vhtk-04dc5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dc5a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dc5a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dc5a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "KNIGHT FRANK PROMISE"
published: "2025-02-06"
---

# Knight Frank- Partnership House and The Lumen- Front of House and Security Services

Buyer: KNIGHT FRANK PROMISE  
Current stage: Tender  
OCID: ocds-h6vhtk-04dc5a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04dc5a.json)

## Summary

Knight Frank Promise, in partnership with Newcastle City Council, has initiated a tender process under the title "Knight Frank- Partnership House and The Lumen- Front of House and Security Services". This procurement falls under the services industry category, specifically security services, with a contract value of £282,000. The contract is to be executed at two locations: Partnership House on Regent Farm Road, Gosforth, and The Lumen on St James Blvd, Newcastle upon Tyne. This tender is currently in the tender stage, with an open procurement method. Key deadlines include the tender submission end date on March 5, 2025, at 17:00, and the bid opening scheduled for March 6, 2025, at 09:00. The contract period for the services spans three years, comprising duties like reception/concierge, patrols, surveillance monitoring, visitor management, incident handling, fire safety, and key holding, among others.

This tender represents a significant business opportunity for qualified service providers specialising in security and front-of-house operations. The open procedure allows for broad participation, making it ideal for businesses with the required accreditations, such as ISO 45001, ISO 9001, ISO 14001, and ISO 27001, to compete effectively. Additionally, the inclusion of TUPE regulations suggests that existing employees may be transferred, ensuring continuity and expertise. With the locations being prominent buildings in Newcastle upon Tyne, businesses can leverage this contract to establish a strong presence in the region and potentially secure further contracts with public bodies, fostering growth and expansion in the security services sector.

## Notice

Knight Frank Promise is looking to appoint a service provider to deliver and maintain security and front-of-house services on behalf of Newcastle City Council. The appointment will be to maintain the services at 2 buildings as detailed below. The services with TUPE being involved. The Lumen, Helix, St James Blvd, Newcastle upon Tyne NE4 5BZ and Partnership House, Regent Farm Road, Gosforth, Newcastle upon tyne, NE3

### Lot Information

Partnership House

Security Services Include- -Primary Duty Reception/ Concierge -Patrols - Monitor Surveillance Equipment - Site Visitor Management - Incident Management - Fire Safety Responsibility - Visitor Management - Key Holding

The Lumen Building

Security Services Include- - Patrols - Monitor Surveillance Equipment - Site Visitor Management - Incident Management - Fire Safety Responsibility - Visitor Management - Key Holding - Concierge Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004018-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2025 |
| Submission deadline | 5 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £282,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KNIGHT FRANK PROMISE |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 3BD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Ouseburn |
| Westminster constituency | Newcastle upon Tyne East and Wallsend |
| Delivery location | TLC22 Tyneside |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 6 Feb 2025 at 16:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004018-2025

## Notice URLs

- http://www.knightfrank.co.uk/knight-frank-promise
- http://www.maistro.com
- https://portal.maistro.com
- https://portal.maistro.com/expression-of-interest/e0638c7e-bf96-4b8c-b7e4-a2798eb393c1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dc5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04dc5a.json.