---
title: "Security Operation Centre"
ocid: "ocds-h6vhtk-04dca5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dca5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dca5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dca5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHELMER HOUSING PARTNERSHIP"
published: "2025-06-11"
---

# Security Operation Centre

Buyer: CHELMER HOUSING PARTNERSHIP  
Current stage: Award  
OCID: ocds-h6vhtk-04dca5

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## Summary

The Chelmer Housing Partnership (CHP), a registered social housing association based in Chelmsford, United Kingdom, initiated a procurement process for a "Security Operation Centre" under an open procedure. This procurement, classified under computer-related services (CPV code 72500000), aimed to establish a managed service to ensure comprehensive cybersecurity through the centralisation of management and the provision of threat remediation advice. The tender commenced with an active status on 7 February 2025, progressed through a series of evaluations, and was awarded by 29 May 2025. The process involved multiple bidders, and the significant criteria focused on both quality (65%) and price (35%). The location for the service was designated within the UKH3 region of the United Kingdom.

This tender posed substantial opportunities for service providers specialised in cybersecurity and managed IT services. The project’s scope to manage a Security Operations Centre aligned with businesses capable of delivering advanced cybersecurity solutions and infrastructure management. Particularly, small to medium enterprises (SMEs) like Phoenix Software Ltd, which secured the contract, found opportunities to enhance their market position by providing assurance, breach response, and security product management services. The open procurement method fostered competition among 33 bids, reinforcing CHP's commitment to quality and cost-effectiveness, thereby encouraging innovation and service excellence within the industry. Companies that can deliver robust security solutions and respond adeptly to emergent cyber threats would be well-suited to compete in such tenders.

## Notice

The key aims of the new contract will be for the supplier to: * Deliver and manage a Security Operations Centre as a Managed Service * Provide CHP with assurance that cyber security services are configured correctly * Provide CHP with assistance in the event of a successful cyber security breach or attack * Centralise the management of the disparate security products that CHP currently employ * Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

### Lot Information

Lot 1

The key aims of the new contract will be for the supplier to: * Deliver and manage a Security Operations Centre as a Managed Service * Provide CHP with assurance that cyber security services are configured correctly * Provide CHP with assistance in the event of a successful cyber security breach or attack * Centralise the management of the disparate security products that CHP currently employ * Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Renewal: There is an option to extend for up to a further one year at CHP's discretion, including satisfactory performance by the Supplier. In addition, to allow for any implementation period prior to go-live, we may extend the contract duration in agreement with the winning bidder.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031559-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jun 2025 |
| Submission deadline | 11 Mar 2025 |
| Future notice date | Not specified |
| Award date | 28 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £121,378 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHELMER HOUSING PARTNERSHIP |
| Additional buyers | CHP |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 5LB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Chelmer Village and Beaulieu Park |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 11 Jun 2025 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031559-2025
- 7 Feb 2025 at 11:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004126-2025

## Notice URLs

- https://procontract.due-north.com/Advert/Index?advertId=f992283d-83e4-ef11-8134-005056b64545
- https://www.chp.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dca5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04dca5.json.