---
title: "Docman7 Support"
ocid: "ocds-h6vhtk-04dca6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dca6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dca6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dca6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION"
published: "2025-02-07"
---

# Docman7 Support

Buyer: BUSINESS SERVICES ORGANISATION  
Current stage: Award  
OCID: ocds-h6vhtk-04dca6

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## Summary

The Business Services Organisation (BSO) in Belfast, Northern Ireland, has completed the procurement process for the continued support of the Docman7 document management solution, essential for GP Practices in Northern Ireland. This tender falls under the IT services category and commenced in February 2025. The Docman7 system helps GP Practices manage documents from hospitals efficiently. The procurement was carried out using a limited method without prior publication due to the technical reasons surrounding the exclusive capability of the supplier. The contract, valued at GBP 1,603,420, was awarded to Microtech Group Ltd and signed on 7th February 2025.

This tender presents significant opportunities for businesses in the IT services sector, especially those specialising in healthcare solutions and system support. Companies with expertise in electronic document management and experience with healthcare systems like EMIS Web would find this contract highly advantageous. The limited procurement method highlights the need for specialised suppliers capable of providing specific technical solutions, ensuring a niche market for businesses with the requisite expertise to secure similar future opportunities.

## Notice

GP Practices in Northern Ireland have a document management requirement to process inbound documents from Hospitals relating to a patient sent mostly by Electronic Document Transfer (EDT) but also include paper documents to be scanned. It is essential for every GP Practice to have an easy to use electronic Document Management solution to enable them to quickly capture, file, workflow, view and process hospital letters efficiently.

### Lot Information

Lot 1

116 of the GP Practices use the Vision GP Clinical System and the current Direct Award Contract for Vision includes the provision and the support for Docman7. However, a project is ongoing to commence migrating the Vision GP Practices to EMIS Web with the first migration scheduled on 4th February 2025. It is therefore essential that new arrangements are put in place for the continued provision and support of Docman7 for those Practices migrating to EMIS Web. 42 of the GP Practices use EMIS Web GP Clinical System and the provision and support for Docman7 is currently provided by Microtech (via Insight Direct UK as a prime on the Crown Commercial Services TS3 Framework ) until 31 March 2025 and it is essential that this service provision is continued preferably procured directly from Microtech.

### Procurement Information

The Docman7 document management system is owned by Advanced but they no longer provide first line support for Docman7 as they only offer their Docman10 product. Docman7 will be withdrawn from the market by Advanced on 30th June 2027. It is not currently possible to procure Docman10 because it is not listed as a product on any frameworks available to HSCNI.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004128-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,603,420 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROTECH GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Feb 2025 at 11:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004128-2025

## Notice URLs

- http://www.hscbusiness.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dca6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04dca6.json.