---
title: "24/7 Hazard Line & Emergency Call Out"
ocid: "ocds-h6vhtk-04dd11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dd11"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dd11.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dd11.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE COAL AUTHORITY"
published: "2025-02-10"
---

# 24/7 Hazard Line & Emergency Call Out

Buyer: THE COAL AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-04dd11

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04dd11.json)

## Summary

The Coal Authority is planning a procurement process for the service titled "24/7 Hazard Line & Emergency Call Out," falling under the services category. This tender is specifically focused on risk or hazard assessment services other than for construction, with the classification code CPV 90711100. Located in various regions across the UK (UKC, UKD, UKE, UKF, UKG, UKJ, UKK, UKL, UKM), the primary work centres around the coal fields of Great Britain. Key dates include a future notice date set for 01 April 2025. The procurement stage is currently in planning, and interested parties should note that the services required are critical for maintaining public safety through continuous hazard line operation and emergency call out services. The contract will span over 3 years with an optional 2-year extension, and it will be governed under the Procurement Act 2023.

This tender offers significant opportunities for businesses specializing in emergency response and public safety services. Companies with experience in managing 24/7 emergency lines and capable of deploying trained personnel swiftly to handle surface hazards related to historic mining will find this tender particularly suitable. Ideal candidates will provide not only telephone answering services but also pollution tracking, monitoring, and rehabilitation. Winning this contract can lead to steady business for the length of the contract and bolster a company's reputation in the field of environmental protection and emergency services within the coalfield areas of Great Britain.

## Notice

The Mining Remediation Authority seeks a suitably qualified and experienced partner who can provide a 24/7 Hazard Line and Emergency Call Out service to satisfy our legal obligations toward protecting public safety. The Hazard Line must be operated at all times. The Emergency Call Out must be able to deploy a suitably experienced and trained person to surface hazards relating to historic mining within 4 hours of receiving a call should no one from the Mining Remediation Authority be available within that time frame. The awarded contract will be let for 3 years with an optional 2.

### Lot Information

Lot 1

The Mining Remediation Authority has a dedicated emergency telephone line, (0800 288 4242), which at present is answered 24 hours, 7 days a week, 365 days a year by our existing service provider. After the service provider has taken a new call they will contact the authority immediately with details of the new incident that has occurred. The Service Provider will also provide sufficient numbers of Competent Persons to respond to and visit Surface Hazards, within the compulsory coalfield areas within 4 hours of the Surface Hazard being reported to the Service Provider. Additional information: This procurement will be contracted under the Procurement Act 2023 This is a Prior Information Notice Only and is not yet a call to market. There are no documents available to view.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004274-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COAL AUTHORITY |
| Locality | MANSFIELD |
| Post town | Nottingham |
| Postcode | NG18 4RG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF15 North Nottinghamshire |
| Local authority | Mansfield |
| Electoral ward | Berry Hill |
| Westminster constituency | Mansfield |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 79510000 - Telephone-answering services
- 90711100 - Risk or hazard assessment other than for construction
- 90730000 - Pollution tracking and monitoring and rehabilitation

## Release History

- 10 Feb 2025 at 08:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004274-2025

## Notice URLs

- https://inbye.coal.gov.uk/s2c/
- https://www.gov.uk/government/organisations/mining-remediation-authority

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dd11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04dd11.json.
