---
title: "Direct Payment and Pre paid Cards and appointeeship bank accounts"
ocid: "ocds-h6vhtk-04dd72"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dd72"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dd72.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04dd72.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2025-02-10"
---

# Direct Payment and Pre paid Cards and appointeeship bank accounts

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-04dd72

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## Summary

Stoke-on-Trent City Council is initiating a procurement process, currently in the planning stage, for the provision of Direct Payment and prepaid cards, including appointeeship bank accounts. This initiative falls under the industry category of Banking and Investment Services and aims to enhance the delivery of Adult Social Care Services. The procurement is planned to be officially announced on 1st April 2025. The interested parties are encouraged to express their interest and provide feedback on the proposed scope of services, which includes functionalities such as card reloadability, PIN protection, secure transaction monitoring, and restricted transaction capabilities. The project will be implemented in the Stoke-on-Trent region (UKG23).

This tender presents significant opportunities for businesses specialising in financial services, particularly those with expertise in secure, reloadable prepaid card systems and real-time transaction monitoring. Companies that provide scalable and flexible payment solutions with strong security features will find this tender especially relevant. The Council seeks to engage innovative providers who can offer advanced solutions to meet its evolving needs, thereby fostering business growth through the provision of essential public services. Organisations with experience in integrating financial management systems with public sector operations will be well-positioned to compete in this process.

## Notice

The Council is looking to increase the use of Direct Payments to individuals who are eligible for Adult Social Care Services. We are looking to explore prepaid cards and appointeeship bank accounts which link to the pre-paid cards. The prepaid cards must have the following functionalities: - Be reloadable with funds from the Council - Have PIN protection for security - Allow for Council Staff to log in and manage top ups - Be secure, ensuring transactions monitoring and reporting - Allow the Council to reclaim a build of money should this be needed - Restrictions on the use of the card, for example restricting the use of ATM cash withdrawals.

### Lot Information

Lot 1

The service will involve the provision of a pre paid card and appointeeship bank accounts which link to the pre paid cards with the following key features: 1. Pre paid card functionality - Cards must be reloadable by the Council - Designed for use by those in receipt of Adult Social Care Services or a nominated individual 2. Security Features - PIN Protection for all transactions - Ability to restrict transactions to specific merchant categories (e.g no ATM withdrawals, no gambling or alcohol purchases) 3. Council Management Portal - A secure online platform must be provided be provided for Council Staff to: - Top up funds onto cards - Monitor transactions in real time - Set spend limits or restrictions 4. Timely Income Management - Funds must be available to users immediately upon top up - Preferably secure integration with councils systems for payment tracking 5. Transaction Monitoring & Reporting - Secure web-based portal for real time transaction monitoring - Transaction data must be assessable in multiple formats, preferably in multiple formats but at a minimum must have CSV. 6. Scalability and Flexibility - The solution must accommodate fluctuating demand - Ability to issue additional cards as needed Additional information: The Council wishes to continue fulfilling its current services to the same high standard, though recognises the need to engage with the innovative providers within the market to better understand the wider offer which may be available in an ever developing area. If you are interested in any further discussions regarding this notice please contact Kelly.mountford@stoke.gov.uk and gabriella.brown@stoke.gov.uk with the reference pre paid cards and appointeeship bank accounts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004443-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG23 Stoke-on-Trent |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66100000 - Banking and investment services

## Release History

- 10 Feb 2025 at 17:08 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004443-2025

## Notice URLs

- https://www.stoke.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04dd72. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04dd72.json.