---
title: "Metering and Billing Services (Housing Communal Areas)"
ocid: "ocds-h6vhtk-04de52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04de52"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04de52.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04de52.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2025-09-26"
---

# Metering and Billing Services (Housing Communal Areas)

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04de52

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04de52.json)

## Summary

Birmingham City Council has recently completed the procurement process for metering and billing services aimed at enhancing housing communal areas across its heat network portfolio of 31 sites and approximately 1,500 properties. This procurement falls under the services industry category, specifically focusing on "Repair and maintenance services of gas meters" (CPV code: 50411200). The process followed an open procedure, covering the geographical location of Birmingham (Region: UKG31), and the contract was awarded through an open tender with Sycous Limited being the successful bidder. Significant dates include the contract signing on 4th April 2025, for an anticipated value of GBP 1,604,000. Initially tendered on 12th February 2025, the tender submissions closed on 21st March 2025, marking the transition from the tender stage to the award stage.

This project presents substantial opportunities for businesses specialising in metering and billing services, especially those capable of delivering reliable PAYG (Pay-As-You-Go) and transferable solutions. With an emphasis on quality (60%) and cost (40%) as award criteria, companies with a strong focus on innovative and customer-focused service delivery in utility management stand to benefit from future extensions potentially extending the contract period for up to an additional five years. Additionally, the requirement for comprehensive installation, ongoing service provision, and equipment maintenance creates ongoing business development possibilities for firms servicing regional authorities and similar public entities, reinforcing the value for SMEs particularly adept in utility services management.

## Notice

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:* Heat Meter* Payment Meter* In Home Display* Pre-payment ValveThe new heat network metering solution must be: * Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money* Operate in Pay-As-You Go (PAYG) mode. * Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

### Lot Information

Lot 1

The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council's Repair Response Times

Options: With the provision to extend for an additional 5 years subject to requirements and satisfactory performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060300-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2025 |
| Submission deadline | 21 Mar 2025 |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,604,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1BB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYCOUS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 65 - Public utilities

### Codes

- 50411200 - Repair and maintenance services of gas meters
- 50411300 - Repair and maintenance services of electricity meters
- 65500000 - Meter reading service

## Release History

- 26 Sep 2025 at 15:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/060300-2025
- 12 Feb 2025 at 16:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004812-2025

## Notice URLs

- http://www.finditinbirmingham.com
- http://www.in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04de52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04de52.json.