---
title: "The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites"
ocid: "ocds-h6vhtk-04de6f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04de6f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04de6f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04de6f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2025-06-10"
---

# The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04de6f

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## Summary

Cornwall Council invited tenders for the provision of Security and Concierge Services to emergency and temporary accommodation sites within the region of Truro, United Kingdom (UKK3). This contract aimed to support individuals experiencing or at risk of homelessness, and focused on enhancing community safety. Classified under security services (CPV: 79710000), this procurement process was managed under the Light Touch Regime in accordance with the Public Contract Regulations 2015, following an Open Tender procedure. The procurement stage reached the award phase, but ultimately, the process was cancelled as of June 2025. Initially, the tender was set to offer a contract period starting from 1st October 2025 for three years, with a possibility of a three-year extension, reaching a contract value of £8,198,803 GBP.

This procurement process presented significant opportunities for businesses expert in providing security and concierge services, particularly those experienced in supporting vulnerable communities. Companies capable of offering comprehensive security solutions ranging from 24/7 on-site services to flexible peripatetic services were ideal candidates. The contract offered potential growth in delivering critical services that aimed to improve community safety, enhance social value by reducing anti-social behaviour, and ease the demand on emergency services. Security firms specialising in patrol and guard services, equipped to handle incident response and administer life-saving interventions, would find this contract ideally suited to their operational capabilities.

## Notice

Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years. This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure. This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites.

### Lot Information

Lot 1

Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years. This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure. This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites. The aims and objectives include: Provide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living. Offer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions. Scale provision up or down as required, in coordination with site management and commissioners. Maintain an unobtrusive presence, ensuring residents can live without unnecessary interference. Add social value by reducing anti-social behaviour, complaints, and demand on emergency services. Key Responsibilities include: Site Security & Access Control - mobile and static patrolling, securing premises, and monitoring entry points. Incident Response & Risk Management - Handling security incidents and safeguarding residents. CCTV & Surveillance - Monitoring and responding to security threats. Supportive Engagement - Providing a visible presence to reassure residents and the local community. Naloxone Administration - Delivering life-saving intervention in opioid overdose situations.

Renewal: The maximum opportunity of this contract is for a period of 6 years as detailed. This comprises of an initial 3 year term, with a single optional extension clause for a further for 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031318-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2025 |
| Submission deadline | 27 Mar 2025 |
| Future notice date | Not specified |
| Award date | 10 Jun 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,198,803 |
| Lots value | £8,198,803 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLK3 Cornwall and Isles of Scilly |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services
- 79713000 - Guard services
- 79715000 - Patrol services

## Release History

- 10 Jun 2025 at 14:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031318-2025
- 19 Mar 2025 at 10:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004852-2025
- 19 Mar 2025 at 10:48 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010087-2025
- 14 Feb 2025 at 10:24 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005080-2025

## Notice URLs

- http://www.cornwall.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=14b03219-b6ea-ee11-8127-005056b64545
- https://procontract.due-north.com/Advert?advertId=f254b8d7-1de9-ef11-8134-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04de6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04de6f.json.