--- title: "Intranet Refresh Project" ocid: "ocds-h6vhtk-04deb8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04deb8" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04deb8.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04deb8.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SCOTTISH WATER" published: "2025-02-13" --- # Intranet Refresh Project Buyer: SCOTTISH WATER Current stage: Tender OCID: ocds-h6vhtk-04deb8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04deb8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04deb8.json) ## Summary Scottish Water is currently in the Tender stage of their "Intranet Refresh Project," which falls under the industry category of Software Configuration Services (CPV code 72265000). The tender is actively seeking a technical partner to develop, deliver, and maintain a new cloud-based intranet solution aimed at enhancing access, user experience, and information management across the organisation. The procurement method involves a Negotiated Procedure with prior call for competition and the total project value is estimated to be £5,000,000. Key project dates include the tender period end date on 17th March 2025. The project is expected to serve a wide geographical area across Scotland, with significant updates to the current intranet serving approximately 5000 employees as well as partners and service providers. This tender represents significant growth opportunities for businesses specialising in software configuration, cloud solutions, UX design, and mobile integration. Companies with expertise in Microsoft365, SharePoint, and DevOps methodologies, particularly those capable of ensuring carbon-neutral services, are well-suited to compete. The successful contractor will not only benefit from the initial development project but will also have the potential for a longer-term engagement of up to eight years, with possibilities for involvement in future intranet, information hub, and portal projects. High emphasis on training and support means businesses with robust training programmes in both screen-based and in-person formats will have an advantage. Such an opportunity could drive substantial business growth through a strategic partnership with a major public sector entity like Scottish Water. ## Notice Scottish Water is looking to refresh its intranet and is seeking a technical partner to help develop, deliver and maintain the solution. ### Lot Information Lot 1 Scottish Water is looking to refresh its intranet and is seeking a technical partner to help develop, deliver and maintain the solution which will be a cloud-based solution. We hope our new intranet will; -Increase access for Mobile, Field & Frontline Workers: Emphasis on mobile functionality and engagement for frontline and field workers. -Provide excellent User Experience (UX) & Visual Appeal: Focus on user experience and visual design. -Provide advanced analytics capabilities to aid penetration of communication and support governance. -Give efficient admin functionality to empower our Internal Comms team -Improve information finding & knowledge management: Tools for locating information and managing knowledge, with strong M365 and SharePoint integration. -Be excellent value for money: Cost-effective in delivery and ongoing product management. -Be carbon neutral. Key functionality we would like to have is: 1. Content Management: - effective content management of various media types, - targeting of communications to groups and/or personas (specifically MS Groups), - use of templates for accelerated creation and consistent output, - admin functionality to manage content. - exploits Microsoft365 as a foundation 2. Integration: - Integration with EntraID to help present a more personalised experience 3. Mobile and Tablet: - Great UX for mobile and tablet 4. Accessibility - Allow all our colleagues to engage with our intranet easily and in a way that works for them. 5. Authentication - Work with Single Sign-on (with MFA) via EntraID (formally AzureAD) Additional considerations: - We would like to introduce a product management approach to our intranet, meaning that the selected vendor would be engaged longer term to provide resource capability to a DevOps team so that we can both maintain and support our intranet, whilst also exploiting new functionality and enabling adaptability into the future. We envisage an 8-year relationship with a review point mid contract. - Scottish Water is committed to being NetZero by 2040 and we would like all our digital services to be carbon neutral. - Our existing intranet serves around 5000 employees. Contract partners and service providers also access intranet content, as well as colleagues from our partners and supply chain. - The contract will include provision to allow the selected partner to work on future intranet, information hub and information portal work if the need arises. - We want our admin users to be able to fully exploit the solution and excellent training within the project and ongoing is essential. This may take the form of screen based and on occasion in person training. Additional information: https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004955-2025 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Feb 2025 | | Submission deadline | 17 Mar 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | £5,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH WATER | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G33 6FB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM34 North Lanarkshire | | Local authority | North Lanarkshire | | Electoral ward | Stepps, Chryston and Muirhead | | Westminster constituency | Cumbernauld and Kirkintilloch | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72265000 - Software configuration services ## Release History - 13 Feb 2025 at 14:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004955-2025 ## Notice URLs - https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects - https://www.scottishwater.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04deb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04deb8.json.