--- title: "Mediation and Disagreement Resolution" ocid: "ocds-h6vhtk-04decc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04decc" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04decc.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04decc.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORFOLK COUNTY COUNCIL" published: "2025-02-13" --- # Mediation and Disagreement Resolution Buyer: NORFOLK COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-04decc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04decc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04decc.json) ## Summary Norfolk County Council is in the planning stage for a contract titled "Mediation and Disagreement Resolution" in the health and social work services category. This procurement process, valued at £600,000, aims to secure services for SEND Mediation and Disagreement Resolution, addressing disagreements involving school-age children and young people post-16. The contract, jointly commissioned with NHS Norfolk and Waveney Integrated Care Board, will cover Norfolk regions including Breckland, Broadland, Great Yarmouth, King’s Lynn and West Norfolk, North Norfolk, Norwich, and South Norfolk. Key engagement dates include individual meetings available on 20th and 25th February 2025, with further documentation released on 28th March 2025. This tender presents significant opportunities for businesses specialising in mediation, social work, and health services. Companies experienced in dispute resolution, particularly within the education sector, will find this contract conducive to business growth. Engaging in this process allows firms to provide essential services mandated under the Children and Families Act 2014, aiding local authorities and health commissioners in Norfolk. The procurement's electronic management ensures streamlined participation, making it accessible for qualified service providers registered on In-Tend. ## Notice Norfolk County Council's (NCC) contract for the provision of SEND Mediation and Disagreement Resolution is due to end on 31st August 2025. The Council is currently scoping its requirements for a new contract to commence on 1st September 2025. ### Lot Information Lot 1 The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB).Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements.It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. * Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. * Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004982-2025 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Feb 2025 | | Submission deadline | Not specified | | Future notice date | 28 Mar 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services ## Release History - 13 Feb 2025 at 15:43 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004982-2025 ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04decc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04decc.json.