---
title: "RFI - Work Force Management -Solution"
ocid: "ocds-h6vhtk-04df0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04df0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04df0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04df0f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-02-14"
---

# RFI - Work Force Management -Solution

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-04df0f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04df0f.json)

## Summary

The NHS Business Services Authority (NHSBSA) is in the planning stage of a tender process for a "Work Force Management Solution" under the category of services for time accounting or human resources software development. Located in Newcastle upon Tyne (region UKC22), this procurement aims to replace and enhance the current system with a solution that links front and back-office functions, manages schedules and workloads, produces performance reports, and allows self-service for attendance and leave management. The value of the contract is estimated at £459,000, and interested parties must submit their responses via Atamis by 12:00 Noon on Wednesday, 5th March 2025. Provisional dates for supplier demonstrations are scheduled for 20th March 2025.

This tender presents substantial opportunities for businesses specialising in human resources software development, data management services, and solutions that integrate AI for automation without replacing human interaction. Companies experienced in developing scalable, compliant, and sustainable software solutions would be particularly well-suited to compete. The procurement seeks vendors capable of continuous system upgrades and integration with other systems, aligning with NHSBSA’s standards and policies for accessibility, data protection, and sustainability.

## Notice

RFI - The NHSBSA are looking for a solution with similar functionality to our current system, mentioned above, and at least the same level as the current service and ideally to provide enhanced capabilities.

### Lot Information

Lot 1

RFI - The NHSBSA are looking for a solution with similar functionality to our current system, mentioned above, and at least the same level as the current service and ideally to provide enhanced capabilities
.* Managed solution that links front and back-office functions
* Manage colleagues time, schedules, shifts and workloads
* Produce MI reporting on performance tracking and management
* Enable colleagues to use self-serve function for attendance management, annual leave, schedule management and reporting
* Flexibility to be a scalable solution with ability to further develop and integrate with other systems
* Planned continuous system upgrades throughout contract length
* Compliance with government accessibility standards
* Compliance with data protection standards
* Alignment with NHSBSA sustainability standards and policies
* Supplier to carry out, and work with NHSBSA, all work associated with standing up the service and testing
* Will consider AI within solution for automation and intervention as long as it doesn't replace human contact. Additional information: ow to Participate
* Submissions must be via Atamis (https://atamis-1928.my.site.com/s/Welcome). Any questions can be submitted via the 'Message Centre'.
* Provide a response to each of the questions detailed in Appendix 1 (Questions).
* This should be in the format of concise written responses and any other information that you feel may be useful to us.
* We do not intend for this RFI exercise to be too onerous to respond to. Hence, the amount of information you wish to provide is left to your discretion.
* We may seek further clarification on your RFI response which will be communicated via the Atamis 'Message Centre'.
* The output from this RFI will be used to inform our future sourcing strategy.

The deadline for submitting a response is Wednesday the 5th of March at 12:00 Noon.
Provisional dates for Supplier Demos are Thursday 20th March.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005076-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | 14 Feb 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £459,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC22 Tyneside |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212450 - Time accounting or human resources software development services
- 72322000 - Data management services

## Release History

- 14 Feb 2025 at 10:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/005076-2025

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome
- https://health-family.force.com/s/Welcome
- https://www.nhsbsa.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04df0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04df0f.json.
