---
title: "SWH - Rapid Personalised Care Service 25/26"
ocid: "ocds-h6vhtk-04df13"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04df13"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04df13.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04df13.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2025-03-05"
---

# SWH - Rapid Personalised Care Service 25/26

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04df13

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04df13)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04df13.json)

## Summary

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is seeking to award a contract for the "SWH - Rapid Personalised Care Service 25/26" under the Provider Selection Regime (PSR) Regulations 2023. This procurement process falls under the services category, specifically health services (CPV 85100000). The contract pertains to providing rapid personalised care packages within 48 hours for patients on the end-of-life pathway, ensuring their preferred place of care and death. The procurement stage is currently at the award notification stage, with formal written representations allowed until 26th February 2025. The location for this service is in the UKH23 region, and the contract has a potential maximum value of £1,785,226 per annum, with the option to be extended for an additional 12 months.

This tender represents significant business growth opportunities for service providers in the health sector, particularly those specialising in end-of-life care. It is well-suited for organisations that can ensure rapid, quality care responsive to the needs of EOL patients. The successful provider, Rennie Grove Peace Hospice Care, has demonstrated integrated and collaborative service delivery along with adherence to quality and social value criteria. Businesses with a track record of providing innovative and value-driven health services, and those capable of operational integration within the existing care systems, stand to benefit considerably from competing for future similar contracts.

## Notice

The RPCS accepts referrals from all system stakeholders for EOL patients whose preferred place of care or preferred place of death is at home. The service provides a package of care (POC) based on assessed needs of the patient as soon as the referral is accepted and based on the assessed needs of the patient. RPCS completes a checklist assessment between week 6 - 8 to ensure that the CHC team can complete the decision support tool (DST) assessment for any patient requiring fast track provision.

### Lot Information

Lot 1

The Rapid Personalised Care Service (RPCS) provides packages of care within 48 hours of accepting a referral for patients on the end-of-life pathway and will refer post 12 weeks patients to the CHC fast track service between week 6-8. This ensures that only the appropriate cohort of patients use the CHC fast track service. This service ensures that patients on this pathway are cared for in their preferred place of care and preferred place of death when indicated as home in their advanced care plan. The service also ensures: -
* Patients and carers can access other wellbeing services provided by the Hospices.
* Patients, carers, and families can access bereavement services.
* Support earlier discharges from hospital and provide agreed packages of care within 48 hours.
* Prevention of non-elective admissions.
* Supports patients to be managed within the community.

To confirm as per the PSR direct award process C, the current provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has received very good feedback from GPs, patients and wider system providers. The service providers are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.

The contract has been in place with Rennie Grove, Peace Hospice, Hospice of St. Francis since 2019 with a cumulative contract value to March 2025 of PS13,662,126. The maximum value of the new contract is PS1,785,226 per annum, should the optional extension be used, the maximum contract value for the 2 year period is PS3,570,452.

Options: Option to extend for 12 months

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 26th February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR C.

Any formal written representations should be sent to: hweicbhv.procurementteam@nhs.net 

The business case including the recommendation to award the contract under Provider Selection Regime Process C was approved by the ICB's Strategic Finance & Commissioning Committee on the 9th January 2025 and there were no recorded or potential conflicts of interest of individuals making the decision declared at this meeting.

The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows:
* Quality and Innovation - Assured - HWE ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering.
* Value - Assured - HWE ICB are assured that the provider is delivering value to the Health & Care Partnership integrated care system. 
* Integration, Collaboration and Service Sustainability - Assured - HWE ICB are assured that the provider is positively impacting on the integrated care system through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery. 
* Improving Access, Reducing Health Inequalities and Facilitating Choice - Assured - HWE ICB are assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract.
* Social Value - Assured - HWE ICB are assured that the provider is delivering in line with the HWE Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008043-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,785,226 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RENNIE GROVE PEACE HOSPICE CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 5 Mar 2025 at 13:13 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008043-2025
- 25 Feb 2025 at 18:13 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007210-2025
- 14 Feb 2025 at 10:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005083-2025

## Notice URLs

- https://renniegrovepeace.org/
- https://www.hertsandwestessex.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04df13. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04df13.json.