--- title: "North Staffordshire Combined Healthcare NHS Trust (NSCHT) - Safe Haven Community Provision" ocid: "ocds-h6vhtk-04e2fd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e2fd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e2fd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e2fd.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST" published: "2025-05-21" --- # North Staffordshire Combined Healthcare NHS Trust (NSCHT) - Safe Haven Community Provision Buyer: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST Current stage: Award OCID: ocds-h6vhtk-04e2fd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e2fd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04e2fd.json) ## Summary The North Staffordshire Combined Healthcare NHS Trust initiated a procurement process titled "Safe Haven Community Provision" within the services category. The tender, identified by the code WHISP323, focused on providing community health services with an emphasis on mental health crisis support in Stoke-on-Trent and North Staffordshire. The process sought to establish a Safe Haven service aimed at enhancing care pathways and offering immediate, short-term support to individuals in mental health crises. The procurement adopted an open procedure and had been actively accepting submissions until 19th March 2025, as facilitated through the Atamis e-sourcing portal. However, the process was eventually marked as unsuccessful. Despite the outcome, the procurement targeted the geographic region covering Newcastle-under-Lyme and Staffordshire Moorlands, with a proposed financial envelope totalling £1,140,000 for a potential three-year contract with additional extension options. This tender presented significant opportunities for organisations specialising in mental health services, particularly those capable of offering innovative, person-centred solutions. Companies involved in the health care sector and those equipped with resources to manage therapeutic support settings could greatly benefit by aligning with the procurement's objectives to reduce hospital admissions and promote mental well-being. Although this specific process was not concluded successfully, similar future tenders would appeal to businesses looking to expand their service offerings in community health within the NHS framework. Given the procurement's objectives to support mental health crises, suppliers able to foster recovery and provide stabilisation environments could find fruitful opportunities in future iterations or similar tenders. ## Notice NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is working on behalf of North Staffordshire Combined Healthcare NHS Trust (NSCHT). They were looking to undertake a procurement for a Safe Haven Community Provision, which would provide safe, responsive and therapeutic support for those who are in mental health crisis. The aim of the service was to further enhance the care pathways within Stoke-on-Trent and North Staffordshire for individuals experiencing mental health crises and to provide a safe, responsive and therapeutic alternative model of crisis support. The service was to provide immediate, short-term mental health support for individuals in a crisis, ensuring that care is appropriate, person-centred and reflective of individual needs. Further objectives were: * To reduce the need for hospital admissions. * Promote recovery and wellbeing, empowering individuals to manage their own mental health and prevent future crises. * Provide a safe environment that offers support and stabilisation for individuals in mental health crisis. ### Lot Information Lot 1 The proposed model was to cover Stoke-on-Trent and North Staffordshire (covering Newcastle-under-Lyme and Staffordshire Moorlands). There was a maximum of 1 contract. The total maximum financial envelope for 3 years with an option to extend for 1 year, then 1 year, then 1 year was PS1,140,000 (PS228,000 per annum). Any bid that exceeded the total maximum financial envelope was to be viewed as non-compliant and would take no further part in the procurement exercise. This was checked during the Evaluation of the Pass / Fail questions in the Basic Selection Envelope. The ITT was live on the Atamis Portal. The deadline for submissions was 19th March 2025 12:00pm mid day. To express interest and participate in the tender, providers were advised to register and apply via Atamis e-sourcing portal. https://health-family.force.com/s/Welcome If Tenderers had any queries, or problems using the portal, they were advised to contact the Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk The relevant reference number for this tender was C323076 'NSCHT Safe Haven Crisis Provision for Stoke on Trent & North Staffordshire' and the questionnaires were located within the requirements. Full details of the services being procured were set out in the tender documents. Additional information: This procurement is for Social and other specific services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations('Regulations') http://www.legislation.gov.uk/uksi/2015/102/schedule/3/made Right to Cancel: The Contracting Authority reserves the right to discontinue the procurement process at any time, which shall include the right not to award a contract or contracts, and does not bind itself to accept the lowest tender, or any tender received, and reserves the right to award a contract in part, or to call for new tenders should it consider this necessary. The Contracting Authority shall not be liable for any costs or expenses incurred by any candidate or tenderer in connection with the completion and return of the information requested in this Contract Notice, or in the completion or submission of any tender, irrespective of the outcome of the competition or if the competition is cancelled or postponed. All dates, time periods and values specified in this notice are provisional and the Contracting Authority reserves the right to change these. Transparency: The Contracting Authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the Contracting Authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act. NHS Midlands and Lancashire CSU is conducting this procurement exercise as an agent another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. Further details will be made available via documentation and information released during the tender process. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024004-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 21 May 2025 | | Submission deadline | 19 Mar 2025 | | Future notice date | Not specified | | Award date | 21 May 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,140,000 | | Lots value | £1,140,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST | | Additional buyers | NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST (NSCHT) | | Locality | TRENTHAM | | Post town | Stoke-on-Trent | | Postcode | ST4 8HH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG23 Stoke-on-Trent | | Local authority | Stoke-on-Trent | | Electoral ward | Hanford, Newstead & Trentham | | Westminster constituency | Stoke-on-Trent South | | Delivery location | TLG23 Stoke-on-Trent, TLG24 Staffordshire CC | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85323000 - Community health services ## Release History - 21 May 2025 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024004-2025 - 17 Feb 2025 at 18:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005481-2025 ## Notice URLs - http://www.legislation.gov.uk/uksi/2015/102/schedule/3/made - https://health-family.force.com/s/Welcome - https://www.combined.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e2fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e2fd.json.