---
title: "ICT Hardware, Software and Professional Services Framework_25"
ocid: "ocds-h6vhtk-04e37d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e37d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e37d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e37d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LIVERPOOL CITY COUNCIL"
published: "2025-06-24"
---

# ICT Hardware, Software and Professional Services Framework_25

Buyer: LIVERPOOL CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04e37d

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## Summary

Liverpool City Council has issued a contract under its ICT Hardware, Software and Professional Services Framework, valued at £25 million over a four-year period. The framework is designed to cater to the tech needs of Liverpool City Council, participating partner organisations, and other regional councils across Liverpool City Region. The procurement process employed an open procedure, creating opportunities for up to four suppliers across two lots. The process, which began on 18th February 2025 and concluded with awards on 10th June 2025, falls under the 'goods' industry category, specifically targeting computer equipment and supplies. It covers both corporate and education needs and is located in the UKD7 region.

This tender presents growth opportunities for businesses specialising in ICT goods and services, particularly those offering integrated solutions for hardware and software applications in educational and corporate environments. Companies such as Bytes Software Services Limited, Phoenix Software Limited, and Softcat PLC proved successful, indicating that large-scale suppliers with a focus on quality, social value, and competitive pricing are well-suited for similar bids. The framework's structure allows participating suppliers to engage in further competitions, showing flexibility and potential for collaboration with local authorities and educational institutions within Liverpool City Region. This opening is ideal for medium to large businesses ready to innovate in software provision and hardware services.

## Notice

Liverpool City Council requires up to four suppliers to provide ICT Hardware, Software and Professional Services to the Council and partner organisations. The procurement will consist of the creation of a multi-lot, multi-supplier framework consisting of two lots as follows: Lot 1: Corporate and Education Hardware and Professional Services; and Lot 2: Corporate and Education Software and Professional Services. The framework will last for four years, with a total framework value of PS25,000,000 split as follows: Lot 1: PS12,000,000; and Lot 2: PS13,000,000. The framework is primarily for use by Liverpool City Council and partner organisations, but on occasion, the framework may also be used by: - Halton Borough Council - Knowsley Metropolitan Borough Council - Sefton Metropolitan Borough Council - St Helens Borough Council - Wirral Metropolitan Borough Council - Liverpool City Region Combined Authority - Merseytravel

### Lot Information

Lot 1: Corporate and Education Hardware and Professional Services

Lot 1: Corporate and Education Hardware and Professional Services. This is a single Supplier lot. The Supplier will be required to become a supply partner for any ICT hardware related goods and professional services that are required by the Customer. The Supplier may also be required to facilitate requests for the support and maintenance of a variety specialist hardware solutions. These hardware solutions are currently covered by support and maintenance contracts which will likely run to their Termination Date, but these Contracts will expire during the term of the Framework. Examples of the typical requirements are given in the tender documentation.

Lot 2: Corporate and Education Software and Professional Services.

Lot 2: Corporate and Education Software and Professional Services. This lot will consist of up to three suppliers. The Suppliers will be required to supply computer software to both corporate and educational organisations. Suppliers will not be ranked on the Framework in any way, and all three Suppliers will be invited to partake in each Further Competition. The range of software to be provided may include, but is not limited to, the following: * Business function specific software. * Content authoring, editing and management software. * Educational or reference software. * Finance accounting and enterprise resource planning Enterprise Resource Planning software. * Operating environment software (including Microsoft Enterprise Software Agreement which is due for re-tender 2023, and may be procured via further competition on this Framework). * Security and protection software. * System management software. * Utility and device driver software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034588-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2025 |
| Submission deadline | 20 Mar 2025 |
| Future notice date | Not specified |
| Award date | 9 Jun 2025 |
| Contract period | 24 May 2025 - 24 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000,000 |
| Lots value | £25,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL CITY COUNCIL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1DS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | BYTES SOFTWARE SERVICES; PHOENIX SOFTWARE; SOFTCAT |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems

### Codes

- 30200000 - Computer equipment and supplies
- 48000000 - Software package and information systems

## Release History

- 24 Jun 2025 at 08:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034588-2025
- 18 Feb 2025 at 16:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005669-2025

## Notice URLs

- http://www.liverpool.gov.uk
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e37d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e37d.json.