---
title: "Provision of Telecare Services"
ocid: "ocds-h6vhtk-04e456"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e456"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e456.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e456.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "REDCAR AND CLEVELAND BOROUGH COUNCIL"
published: "2025-07-24"
---

# Provision of Telecare Services

Buyer: REDCAR AND CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04e456

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e456)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04e456.json)

## Summary

The public procurement process for the "Provision of Telecare Services" has been completed by Redcar and Cleveland Borough Council, a regional authority located in the UK. The contract, classified under the health services category, involves the provision of a comprehensive telecare service, including installation, monitoring, and response services, as well as the management of an alarm response centre. The procurement was conducted using an open procedure and reached the award stage, with the contract being signed on 28 May 2025. The service delivery is intended for the region of Redcar and Cleveland. The procurement's total contract value stands at £2,320,000, awarded to Medequip Assistive Technology Ltd.

This contract presents substantial opportunities for businesses specialising in health technology and telecare services. Firms with expertise in assistive technology installation and management will find this particularly beneficial. The project’s scope, encompassing installation and maintenance, offers continuous engagement and potential for future collaborations, notwithstanding its importance in supporting regional public service infrastructure. Although the tender was open to all bidders, companies capable of delivering high-quality services at competitive pricing were likely most suited, as the evaluation criteria prioritised quality and pass/fail price assessment.

## Notice

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

### Lot Information

Lot 1

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

Renewal: On expiry.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042856-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2025 |
| Submission deadline | 27 Mar 2025 |
| Future notice date | Not specified |
| Award date | 27 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,320,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,320,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR AND CLEVELAND BOROUGH COUNCIL |
| Additional buyers | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 1RT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Coatham |
| Westminster constituency | Redcar |
| Delivery location | TLC1 Tees Valley and Durham, TLC12 South Teesside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDEQUIP ASSISTIVE TECHNOLOGY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 24 Jul 2025 at 14:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/042856-2025
- 19 Feb 2025 at 16:22 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005964-2025

## Notice URLs

- http://www.redcar-cleveland.gov.uk
- https://open-uk.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e456. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e456.json.