---
title: "Confidential Staff Liaison and Freedom To Speak Up Service"
ocid: "ocds-h6vhtk-04e547"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e547"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e547.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e547.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST"
published: "2025-11-18"
---

# Confidential Staff Liaison and Freedom To Speak Up Service

Buyer: CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04e547

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e547)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04e547.json)

## Summary

The public procurement process led by the Central London Community Healthcare NHS Trust sought proposals for a "Confidential Staff Liaison and Freedom To Speak Up Service," focusing on delivering guidance and counselling services under CPV classification 85312300. The procurement was designed to serve CLCH across its locations in the UK region, using an open procedure, and it progressed from planning in February 2025 to an active contract award by November 2025. The procurement method involved a Supplier Questionnaire with evaluation criteria weighted at 60% for Quality and Service Provision, 30% for Financial/Value for Money, and 10% for Social Value. The winning contract, awarded to The Guardian Service Ltd, was signed on 9th October 2025 with a value of £421,701.

This tender presents significant growth opportunities for businesses capable of providing high-quality, independent guidance and counselling services. Firms that specialise in these sectors, particularly those experienced in delivering services to healthcare organisations, would be well-suited to enter such competitive processes. The focus on quality, financial prudence, and social value underscores the Trust's commitment to comprehensive and impactful service delivery, making it an attractive prospect for companies aiming to establish or expand their footprint in the healthcare service domain. SMEs like The Guardian Service Ltd, with a niche focus on independent advisory services, illustrate the success potential in this procurement landscape.

## Notice

The key aim of this tender is to seek formal proposals from experienced service providers to supply an independent Freedom to Speak Up Guardian Service for CLCH and its staff across all CLCH sites.

### Lot Information

Lot 1

This Open Tender will be conducted with a Supplier Questionnaire. The evaluation criteria and their respective weightings are as follows:

Quality and Service Provision: 60%
Financial/Value for Money: 30%
Social Value: 10%
Total: 100%

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074743-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | 20 Feb 2025 |
| Award date | 8 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £421,701 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE GUARDIAN SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 18 Nov 2025 at 12:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/074743-2025
- 20 Feb 2025 at 15:28 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/006330-2025

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.clch.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e547. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e547.json.