---
title: "National Roadside Repair and Recovery (NRRRC)"
ocid: "ocds-h6vhtk-04e5f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e5f4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e5f4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e5f4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-08-13"
---

# National Roadside Repair and Recovery (NRRRC)

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-04e5f4

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## Summary

The Ministry of Defence (MOD) undertook a procurement process titled "National Roadside Repair and Recovery (NRRRC)" to provide vehicle-fleet-support services. This procurement was in the services category and is now in the award stage. The contract was awarded on 17th July 2025 to Nationwide Assistance Group Ltd for a total value of £6,110,000. The procurement method used was an open procedure, inviting tender submissions by 18th April 2025. The contract necessitates 24/7 roadside repair and recovery services for MOD vehicles across the UK, Europe, and North Africa, covering a wide geographic area due to the dispersion of military units across these regions.

This tender offers significant business growth opportunities, particularly for large-scale suppliers with the capability to deliver extensive roadside assistance and recovery services globally. Companies specialising in vehicle repair, recovery, and the supply of OEM parts could find this procurement particularly lucrative. Given the scope of coverage required, businesses with a robust infrastructure and logistical capability to manage operations across multiple countries, including the UK and North Africa, would be well-suited to compete. Furthermore, the contract's alignment with the Government Procurement Agreement (GPA) suggests adherence to international procurement norms, fostering a fair and competitive environment for qualified suppliers.

## Notice

It was decided in 1998 that a contracted service was required to provide roadside repair and recovery for MOD owned and registered vehicles due to existing military recovery facilities being unable to deliver the required level of support across the national networks in Germany and the UK within 2-4 hours of the recovery request. There was also no capacity or capability to deliver the service across the rest of Europe and North Africa, which remains the case due to the geographic disposition of military Units holding recovery assets. The fundamental requirement is for the provision of a roadside repair and recovery service for MOD owned and registered 'Green' fleet and Operational White Fleet (OWF) vehicles (within set tolerances) across the UK, Europe and North Africa, 24 hours per day, 365 days per year. The key requirements include, but not limited to: : a. A roadside assistance service in the event of a break down or Road Traffic Incident (RTI) on the public highway. b. A full service must be available 24 hours a day, for 365 days of the year (366 in the event of a Leap Year). c. The service must be available in the United Kingdom (includes Scottish Islands, and Northern Ireland), Europe and extend to Morocco in North Africa. d. Roadside repair. e. Original Equipment Manufacturer (OEM) parts or OEM assured equipment parts supply and fitting. f. Vehicle recovery

### Lot Information

Lot 1

The fundamental requirement is for the provision of a roadside repair and recovery service for MOD owned and registered 'Green' fleet and Operational White Fleet (OWF) vehicles (within set tolerances) across the UK, Europe and North Africa, 24 hours per day, 365 days per year. 4. The key requirements include, but not limited to1 : a. A roadside assistance service in the event of a break down or Road Traffic Incident (RTI) on the public highway. b. A full service must be available 24 hours a day, for 365 days of the year (366 in the event of a Leap Year). c. The service must be available in the United Kingdom (includes Scottish Islands, and Northern Ireland), Europe and extend to Morocco in North Africa. d. Roadside repair. e. Original Equipment Manufacturer (OEM) parts or OEM assured equipment parts supply and fitting. f. Vehicle recovery

Options: 2 x 12 month option years

Renewal: 2x Option years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048465-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2025 |
| Submission deadline | 18 Apr 2025 |
| Future notice date | Not specified |
| Award date | 16 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,110,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | ANDOVER |
| Post town | Salisbury |
| Postcode | N/A |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Andover Millway |
| Westminster constituency | North West Hampshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONWIDE ASSISTANCE GROUP |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50111110 - Vehicle-fleet-support services
- 50112100 - Car repair services
- 50112110 - Body-repair services for vehicles
- 50112111 - Panel-beating services
- 50112120 - Windscreen replacement services
- 50112200 - Car maintenance services
- 50112300 - Car-washing and similar services
- 50114100 - Truck repair services
- 50115100 - Motorcycle repair services
- 50115200 - Motorcycle maintenance services
- 50116100 - Electrical-system repair services
- 50116200 - Repair and maintenance services of vehicle brakes and brake parts
- 50116300 - Repair and maintenance services of vehicle gearboxes
- 50116400 - Repair and maintenance services of vehicle transmissions
- 50116500 - Tyre repair services, including fitting and balancing
- 50116510 - Tyre-remoulding services
- 50116600 - Repair and maintenance services of starter motors
- 50118100 - Breakdown and recovery services for cars
- 50118110 - Vehicle towing-away services
- 50118200 - Breakdown and recovery services for commercial vehicles
- 50118400 - Breakdown and recovery services for motor vehicles
- 50118500 - Breakdown and recovery services for motorcycles
- 50630000 - Repair and maintenance services of military vehicles

## Release History

- 13 Aug 2025 at 14:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/048465-2025
- 21 Feb 2025 at 10:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006557-2025

## Notice URLs

- https://contracts.mod.uk/go/12732809019527AEDB8F
- https://contracts.mod.uk/go/56478250019527CC60B9
- https://www.army.mod.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e5f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e5f4.json.