--- title: "Insurance Claims Remediation Services" ocid: "ocds-h6vhtk-04e878" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e878" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e878.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e878.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SEVERN TRENT WATER LIMITED" published: "2026-02-12" --- # Insurance Claims Remediation Services Buyer: SEVERN TRENT WATER LIMITED Current stage: Award OCID: ocds-h6vhtk-04e878 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e878) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04e878.json) ## Summary Severn Trent Water Limited, headquartered in Coventry, and Hafren Dyfrdwy Cyfyngedig in Wrexham are the buying organisations overseeing the "Insurance Claims Remediation Services" procurement process, specifically targeting the utilities sector in the United Kingdom. The procurement has now advanced to the award stage, with key dates including the contract award notice from 12 February 2026, and the standstill period ending on 23 February 2026. The contract spans from 1 March 2026 to 28 February 2029, with a potential extension to 2031. This tender uses a selective competitive procedure, ideal for flexible utility procurement, with an emphasis on damage or loss insurance services offered by SMEs like Aspect Maintenance Services Limited and R3 Polygon UK Ltd. This tender offers significant business growth opportunities through its provision of drying, restoration, and reinstatement services during incidents, allowing eligible SMEs to establish a stable revenue stream over an extended contract period. Aspect Maintenance Services Limited, R3 Polygon UK Ltd., and Hardyman & Co Limited are illustrative examples of suppliers well-suited to compete due to their specialised expertise in remediation services and insurance claims handling. The utilisation of a framework agreement ensures seamless engagement and collaboration with selected suppliers, facilitating meticulous execution of services. Additionally, smaller enterprises can leverage technical and sustainability competencies to fulfil award criteria based on commercial value and quality assurance specifications. This procurement is particularly appealing for businesses wanting to cement their presence in the utilities service sector whilst maintaining economic resilience. ## Notice Lot 2(a) - Drying & Restoration Services Lot 2(b) - Reinstatement Services ### Lot Information Insurance Claims Handling - Third Party Administrators Desktop claims handling services during incidents, this will also cover 3rd parties. Options: Option for 24 months extension Renewal: Option for further 24 month Drying & Restoration Services Supplier to be providing Drying & Restoration Services during incident. Ensure property has been made safe Options: Option for 24 months extension Renewal: Option for further 24 month Reinstatement Services Reinstatement Services when incidents occur Options: Option for 24 months extension Renewal: Option for further 24 month ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012867-2026 | | Notice type | UK6 - Contract Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Feb 2026 | | Submission deadline | 2 Apr 2025 | | Future notice date | Not specified | | Award date | 27 Oct 2025 | | Contract period | 1 Mar 2026 - 28 Feb 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £12,500,000 | | Lots value | £12,500,000 | | Awards value | £9,750,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Pending | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SEVERN TRENT WATER LIMITED | | Additional buyers | HAFREN DYFRDWY CYFYNGEDIG | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV1 2LZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL34 Flintshire and Wrexham | | Local authority | Wrexham | | Electoral ward | Ponciau | | Westminster constituency | Montgomeryshire and Glyndwr | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 4 | | Supplier names | ASPECT MAINTENANCE SERVICES; HARDYMAN; R3 POLYGON; WILLIS TOWERS WATSON | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 71 - Architectural, construction, engineering and inspection services ### Codes - 66510000 - Insurance services - 66515000 - Damage or loss insurance services - 71315000 - Building services ## Release History - 12 Feb 2026 at 12:45 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/012867-2026 - 27 Oct 2025 at 10:59 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/068465-2025 - 6 Mar 2025 at 09:16 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008138-2025 - 6 Mar 2025 at 09:07 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008134-2025 - 27 Feb 2025 at 17:27 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007457-2025 - 27 Feb 2025 at 17:19 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007456-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/012867-2026 12th February 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/068465-2025 27th October 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/008138-2025 6th March 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/008134-2025 6th March 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007457-2025 27th February 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007456-2025 27th February 2025 - Tender notice on Find a Tender - www.discovery.ariba.com/rfx/22591878 If link above does not work please use below https://discovery.ariba.com/rfx/22591878 ## Notice URLs - http://hardyman.co.uk - http://www.aspect.co.uk - http://www.severntrent.com - http://www.wtwco.com - https://discovery.ariba.com/rfx/22591878 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.polygongroup.com/en-GB/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e878. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e878.json.