---
title: "NHS South Yorkshire ICB - Non-Emergency Patient Transport Service"
ocid: "ocds-h6vhtk-04e8b5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e8b5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e8b5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e8b5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOUTH YORKSHIRE INTEGRATED CARE BOARD"
published: "2025-02-28"
---

# NHS South Yorkshire ICB - Non-Emergency Patient Transport Service

Buyer: NHS SOUTH YORKSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04e8b5

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## Summary

The NHS South Yorkshire Integrated Care Board (ICB) has announced an intention to award a contract for the Non-Emergency Patient Transport Service (NEPTS) under the Provider Selection Regime (PSR) Regulations 2023. The contract is intended to be awarded to Yorkshire Ambulance Service NHS Trust, with the decision made by the Formal Executive Board on 18th September 2024. Representations by providers must be made by 12th March 2025. The contract, valued at approximately £5,025,900, is set to run from 1st April 2025 to 30th September 2025. The procurement falls under the services category, specifically classified as ambulance services, and will be delivered in South Yorkshire (UKE3 region).

This tender presents significant opportunities for businesses in the healthcare and transport sectors, particularly those capable of delivering high-quality, responsive, and environmentally efficient services. Companies that emphasise sustainability, innovative use of technology, and reducing carbon emissions would be well-suited for this tender. Additionally, firms that have experience in collaborating with healthcare organisations, ensuring high performance, and delivering value for money are encouraged to engage. The procurement method includes a direct award process, presenting a straightforward entry point for experienced providers in the region.

## Notice

Service Users who are eligible for transport will receive safe, timely, dignified and comfortable transport, without detriment to their medical condition.

### Lot Information

Lot 1

Service Users who are eligible for transport will receive safe, timely, dignified and comfortable transport, without detriment to their medical condition.
The service provider will ensure that service delivery is high quality, responsive, high performing, provides value for money, is environmentally efficient, considers sustainability and innovative in the use of information technology.
To provide a safe environment with suitable trained staff for Service Users to travel to their appointment.
The Service Provider must demonstrate a commitment to reduce carbon emissions and the carbon footprint of service users journeys where possible.

SY ICB are intending to award a contract to an existing provider following direct award process C.

The approx. lifetime value of the contract will be PS5,025,900 for the 6 month period.

The contract will run from 1st April 2025 to 30th September 2025. Additional information: Key criteria used to make a decision:

Key Criteria 1 - Quality & Innovation - Weighting 25%

There are currently no significant performance issues with the YAS contract.

* There are no and have been no breach notices or remedial action against the contract 

* The provider continues to meet with and engage with us a commissioner to discuss any concerns, issues or potential rationale for deviation in performance.

Key Criteria 2 - Value - Weighting 20%

YAS is an anchor NHS organisation, rooted in Yorkshire & Humber with a long-term stake in improving patient outcomes and supporting the success of the whole system. The expertise and perspective the organisation brings to the table are valued across South Yorkshire. 

It is estimated that around PS460 million is spent on NEPTS a year across England - at an average cost of around PS38 per journey. That represents about PS1 in every PS275 spent by the NHS, approximately the same as the total cost of radiotherapy. For people with a medical or severe mobility need, non-emergency patient transport services (NEPTS) provide an essential means to access the NHS, who otherwise might not be able to attend appointments.

The provider has a consistent approach to Eligibility and prioritises resource where it is most needed and contain service costs

YAS Lead Provider service model is flexible to take advantage of sub-contracted capacity where this offers VfM for the system 

There are currently no performance notices for any of the KPIs associated with the contract.

Key Criteria 3 - Integration, collaboration and service sustainability - Weighting 25%

YAS also sits on the 4 Place UEC Boards which meet monthly, which consists of partners across SY including Trusts, Local Authority, Primary Care and VSCE sectors.

In 23/24 160,568 journeys for all mobilities was undertaken by the service provider. The Provider works collaboratively with system partners ensuring greater regional alignment to create a consistent minimum service offer for patients and acute trust partners- simpler interface, avoiding delays and confusion

PTS Patient Charter explains the providers responsibilities and commitment to providing the highest quality service to SY patients. It has been designed in conjunction with hospitals and other healthcare organisations and professionals in South Yorkshire.

In 2024, a South Yorkshire wide patient involvement survey was undertaken with YAS to see how the service could be improved. The Four Healthwatch's across South Yorkshire supported this work with YAS. Feedback from patients included patients valued the NEPTS service and that is an essential part of people's care and would limit or stop attendance at hospital appointments if not available to people that need it. 

The provider has actively listened to patients, staff, volunteers, our SY communities and our healthcare partners to make sure their strategy is reflective of their views and expectations:

The provider has committed to deliver the most clinically appropriate response for every patient, wherever and where they need it. Provide care that is personalised, joined up and co-ordinated with the wider healthcare system, deliver quality care that is evidence informed, person centred, safe and compassionate and provide support and care delivered by professional, kind and respectful staff.

Key Criteria 4 - Improving access, reducing health inequalities and facilitating choice - Weighting 20%

The service is available to those who meet the national eligibility criteria. Ensuring that those patients receive safe, timely and comfortable transport to their destination providing the most appropriate vehicle and workforce to undertake the journey irrespective of the Service User's mobility.

In South Yorkshire there is a population of 1.37 millions, 18% of people aged 65 and over, 36.7% of people live in the bottom 20% of most deprived areas nationally. 16.9% belong to an ethnic minority, Prevalence of issues related to obesity and smoking, such as breathing problems, diabetes and heart disease

Provide a service that is accessible to all and makes reasonable adjustments to support those who need them
- Develop the use of data, patient/community engagement and insight, evidence and evaluation to better understand access, experience, barriers and outcomes for specific population groups
- Increased use of analysis, intelligence and sharing of data to inform population health priorities and system prevention initiatives
- Develop organisational education/awareness programmes on reducing health inequalities
- Engage with SY ICB to develop more opportunities VCSE and local authority engagement
-Working in collaboration with people who have lived experience of health services, engaging with NHS England's Strategic Coproduction Group.

Key Criteria 5 - Social Value - Weighting 10%

Current Initiatives in line with the NHS Green Plan

Delivering Net Zero Strategy 
NEPTS Fleet conversion to EV underway, currently largest EV fleet of any ambulance service, charging infrastructure within estate to support EV roll out 
Investment in local people and communities
Expansive and Award-winning apprenticeship programme
Career development pathways and volunteering programmes across all services
Actively supporting staff Health & Well-being
Investment in local economies 
NEPTS Lead Provider sub-contract service model, delivery in partnership with local businesses & VCSE providers 

Continuing to deliver on the Green Plan.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12th March 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007551-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,025,900 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH YORKSHIRE INTEGRATED CARE BOARD |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 3FG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE3 South Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YORKSHIRE AMBULANCE SERVICE NHS TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85143000 - Ambulance services

## Release History

- 28 Feb 2025 at 15:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007551-2025

## Notice URLs

- https://www.england.nhs.uk
- https://www.southyorkshire.icb.nhs.uk
- https://www.southyorkshire.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e8b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e8b5.json.