---
title: "Provision of Eye Care Liaison Officer"
ocid: "ocds-h6vhtk-04e8d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e8d8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e8d8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e8d8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-03-03"
---

# Provision of Eye Care Liaison Officer

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-04e8d8

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## Summary

NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a direct award for the provision of an Eye Care Liaison Officer within the Cardiff and Vale University Health Board Ophthalmology Department. The procurement falls under the outpatient care services industry category and is located in the UKL region. The role focuses on supporting patients, families, and clinicians and includes assisting with the sight registration process and referring to external agencies. The service will be delivered according to Royal National Institute of Blind People Quality Framework and Practice Guidelines over an initial three-year period, with a potential two-year extension option.

This tender offers significant opportunities for businesses, particularly those experienced in providing essential healthcare support services. An ideal candidate would be local organisations with a robust background in vision support services and existing relationships within the Health Board localities. The awarded contract, valued at £220,000, was granted to Cardiff Institute for the Blind, ensuring continuity of care and the adjustment support needed for visually impaired patients and their carers throughout the Cardiff and Vale Health Board areas. Businesses with the necessary accreditation and experience in handling similar healthcare projects would find this an advantageous avenue for growth.

## Notice

This Direct Award will cover the employment of an Eye Care Liaison Officer to work within Cardiff and Vale University Health Board Ophthalmology Department. The role of the officer includes the following: - Supporting information to families, carers and patients - Assisting with sight registration process - Referral and signposting to external agencies i.e. Social Services, third sector organisations etc - Supporting clinicians within Ophthalmology CAVUHB - Current Sight Life employee runs their own clinic supported and overseen by Ophthalmology CAVUHB clinicians. This covers sight registration and general support. - Covering both Paediatrics and Adult Ophthalmology

### Lot Information

Lot 1

The Eye Care Liaison Officer employed with UHW Ophthalmology Department will be employed to deliver services in line with the Royal National Institute of Blind People Quality Framework and Practice guidelines, to people affected by sight loss, their friends, families and carers. The Officer will assist with all aspects of support and guidance to those at any stage of their sight loss journey, providing invaluable care to both Paediatric and Adult patients within the C&V Health Board areas. The contract will be let for a three-year period plus an additional two-year extension option, via this Voluntary Ex Ante Notice, allowing for direct award to the chosen supplier.

### Procurement Information

The current provider is well established, having provided this service for the Health Board for over ten years. They are a local organisation already providing support and guidance to patients with impaired vision and supporting communities within the Health Board localities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007713-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £220,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARDIFF INSTITUTE FOR THE BLIND,(INCORPORATED)(THE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85112200 - Outpatient care services

## Release History

- 3 Mar 2025 at 16:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007713-2025
- 3 Mar 2025 at 09:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007611-2025

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

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