---
title: "Provision of a CCTV Control Room Monitoring Service"
ocid: "ocds-h6vhtk-04e90f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e90f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e90f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e90f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2025-03-03"
---

# Provision of a CCTV Control Room Monitoring Service

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04e90f

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## Summary

Dudley Metropolitan Borough Council has completed the procurement process for the provision of a CCTV Control Room Monitoring Service, with Enigma Group Holdings Ltd being awarded the contract. Classified under the industry category of closed circuit television services (CPV code: 92222000), this procurement, specific to the UK region (UKG), was conducted through an award procedure without prior publication of a call for competition. The contract, valued at £345,708.81 and signed on 1st March 2025, spans 13 months while the re-procurement process is planned. The procurement method was chosen to ensure continuity of the essential CCTV monitoring service, highlighting the critical nature of the service provided by the original supplier.

This tender presents opportunities for businesses specialising in security and surveillance services, particularly those experienced in operating and managing CCTV control rooms. Companies with a robust track record in delivering high-quality, reliable monitoring services can leverage such contracts to expand their portfolio. The significant contract value and the critical importance of the service indicate potential for substantial business growth for suppliers who can meet the stringent quality and price criteria set by the Council. Firms equipped with advanced technology and a skilled workforce will be well-positioned to compete in upcoming re-procurement exercises.

## Notice

The management and operation of closed circuit television monitoring within the control room.

### Lot Information

Lot 1

13 month contract has been put into place while we re-procure the service.

### Procurement Information

Critical that the CCTV Control Room Monitoring Service continued with the supplier whom won the original competition. The re-procurement for this service will be in accordance with the Procurement Regulations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007699-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £345,708 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | DUDLEY |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENIGMA GROUP HOLDINGS |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92222000 - Closed circuit television services

## Release History

- 3 Mar 2025 at 15:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007699-2025

## Notice URLs

- https://dudley.gov.uk
- https://www.judiciary.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e90f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e90f.json.