--- title: "Poole Museum Cafe, Catering and Hospitality Concession" ocid: "ocds-h6vhtk-04e94e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e94e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e94e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e94e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "BOURNEMOUTH, CHRISTCHURCH AND POOLE COUNCIL" published: "2025-03-09" --- # Poole Museum Cafe, Catering and Hospitality Concession Buyer: BOURNEMOUTH, CHRISTCHURCH AND POOLE COUNCIL Current stage: Tender OCID: ocds-h6vhtk-04e94e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e94e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04e94e.json) ## Summary Bournemouth, Christchurch and Poole Council is inviting tenders for the operation of the Poole Museum Cafe and provision of catering and hospitality services for the newly transformed Poole Museum, set to open from Summer 2025. The Museum's redevelopment, costing £10 million, includes refurbishment of Oakley's Mill, the Town Cellars, and Scaplen's Court and Garden. The procurement process is currently at the tender stage, with key deadlines including the enquiry period ending on 17th March 2025 and the tender submission period concluding on 31st March 2025. This open competition, below threshold procurement, falls under the industry category of hotel, restaurant, and retail trade services with delivery primarily in the South West region (UKK24). The concession contract is valued at up to £1.8 million gross, with a starting date of 1st July 2025 and an initial end date of 30th June 2030, with potential extensions. This tender presents significant growth opportunities for experienced cafe, catering, and hospitality operators, particularly SMEs and VCSEs. The unique setting within a culturally enhanced and commercially vibrant museum offers high visibility and steady visitor flow. It is ideal for businesses aiming to expand their footprint in the hospitality sector while leveraging the museum's enhanced visitor experience. The tender will be awarded based on a combination of price (40%) and quality (60%), ensuring a fair competitive process. Successful bidders will benefit from the museum's transformation and long-term collaboration with the council. ## Notice BCP Council (the 'Council') are seeking an experienced Cafe, Catering and Hospitality Operator (the 'Operator') to operate the Museum Cafe and provide Catering and Hospitality Services for the brand-new Poole Museum from Summer 2025. Poole Museum has undergone a PS10 million transformation, enhancing its visitor experience, cultural offerings, and commercial performance. The redevelopment includes the conservation and refurbishment of three historic buildings: Oakley's Mill, the Town Cellars, and Scaplen's Court and Garden. Please refer to the Invitation to Tender documentation. ### Lot Information Lot 1 Renewal: One 5 year extension, options to increase the annual payments. Please refer to the Invitation to Tender documentation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/008444-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Mar 2025 | | Submission deadline | 31 Mar 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2025 - 30 Jun 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | £1,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BOURNEMOUTH, CHRISTCHURCH AND POOLE COUNCIL | | Locality | BOURNEMOUTH | | Post town | Bournemouth | | Postcode | BH2 6DY | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK6 North Somerset, Somerset and Dorset | | ITL 3 | TLK63 Bournemouth, Christchurch and Poole | | Local authority | Bournemouth, Christchurch and Poole | | Electoral ward | Bournemouth Central | | Westminster constituency | Bournemouth West | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLK24 Bournemouth, Christchurch and Poole | ## CPV Codes ### Divisions - 55 - Hotel, restaurant and retail trade services ### Codes - 55000000 - Hotel, restaurant and retail trade services ## Release History - 9 Mar 2025 at 09:56 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008444-2025 - 4 Mar 2025 at 12:16 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007829-2025 - 4 Mar 2025 at 12:11 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007827-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/008444-2025 9th March 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007829-2025 4th March 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007827-2025 4th March 2025 - Tender notice on Find a Tender - https://www.supplyingthesouthwest.org.uk/ Please follow the below instructions to view all documentation and to express your interest in this opportunity. 1. https://www.supplyingthesouthwest.org.uk/ 2. Click "Search Latest Opportunities" 3. Search Reference: DN765793 4. Login and Register Interest Please note, all communications must be via the procurement platform. ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.supplyingthesouthwest.org.uk/PleasefollowinstructionswithintheInvitationtoTenderdocumentation. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e94e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04e94e.json.