---
title: "Dartford & Hindhead HATMS Tunnel Systems"
ocid: "ocds-h6vhtk-04e9fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04e9fc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e9fc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04e9fc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-03-06"
---

# Dartford & Hindhead HATMS Tunnel Systems

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-h6vhtk-04e9fc

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## Summary

The public procurement process by National Highways involves the Dartford & Hindhead HATMS Tunnel Systems under the IT services category (CPV: 72000000). The procurement is at the award stage and aims to provide critical services to maintain system availability and reliability for the Dartford Crossing and Hindhead tunnels. The initiative ensures continuation of essential services amidst ongoing uncertainties and supports the development of a comprehensive exit strategy. The contract was awarded to Costain Integrated Technology Solutions Ltd on 6th March 2025 for a total value of £3,286,750.66, ensuring all HATMS services remain operational until they are replaced by the CHARM solution.

This tender presents significant business growth opportunities for companies specialising in IT services, particularly those with expertise in consulting, software development, Internet, and support within the UK. Businesses with the ability to provide seamless integration and support for critical infrastructure systems will find this contract particularly well-suited. The limited procurement method, based on technical reasons, indicates a need for highly specialised skills to ensure safety and reliability of national infrastructure, making it an ideal opportunity for firms with proven experience in handling complex, high-stakes technology projects within public sector frameworks.

## Notice

National Highways has an ongoing requirement for critical services related to the Dartford Crossing and Hindhead HATMS tunnel systems. This is to ensure the continuation of essential services amidst ongoing uncertainties and the development of a comprehensive exit strategy. All HATMS services must remain operational until replaced by CHARM and a new tunnels solution is procured. The focus is to maintain system availability and reliability, only implementing necessary hardware or software refreshes for maintainability.

### Lot Information

Lot 1

HATMS Subsystems and software support across all ROCs & Hindhead and Dartford tunnels. (Dartford HATMS, Hindhead MIDAS SubSystem, East HATMS and Sub systems, South East HATMS SubSystems)

### Procurement Information

National Highways is relying on Regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015 to justify the use of the negotiated procedure without prior publication for the following reasons: The contract will provide the necessary time to resolve ongoing intellectual property (IPR) issues with one of the incumbent suppliers. In addition, critical services such as HE Traffic Camera Website (HETC), System Protocol Interface for Windows CE (SPICE), and Automatic Camera Test Tool (ACT) will continue under these contracts until suitable replacements are in place. HETC is especially important, as the ADTS project is still in its early stages, with no proof of concept or supplier tendered. HETC remains a crucial backup system during DYNAC incidents in CHARM regions. Similarly, SPICE and ACT are essential services that will be maintained until the exit strategy is fully developed and implemented. If these critical national infrastructure services are not continued, major disruptions will occur in the Southeast and East regions, including Dartford and Hindhead tunnels. This will pose significant safety risks and reputational damage to National Highways. Failure to retain these services may result in the closure of critical national infrastructure assets due to an inability to operate them safely and effectively, potentially jeopardising National Highways' licence to operate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008140-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,286,750 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | GUILFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COSTAIN INTEGRATED TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Mar 2025 at 09:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008140-2025

## Notice URLs

- https://nationalhighways.co.uk/

## Provenance

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