---
title: "Provision of a Care at Home Framework"
ocid: "ocds-h6vhtk-04ea04"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ea04"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ea04.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ea04.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTHEND-ON-SEA CITY COUNCIL"
published: "2026-01-22"
---

# Provision of a Care at Home Framework

Buyer: SOUTHEND-ON-SEA CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04ea04

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## Summary

Southend-on-Sea City Council, as the buying organisation, has awarded a multi-lot ‘Care at Home’ framework aimed at providing high-quality home care services. This framework covers essential services such as homecare, reablement service, and Southend Enhanced Discharge. The contract process, which follows an open procedure, reached the award stage on 22 January 2026, with the contract starting from 1 April 2026. It is set to run for three years with an option to extend for an additional two years, involving an estimated total contract value of £110,000,000. The framework, divided into seven lots, targets various regions within Southend-on-Sea, Essex, aligning with the CPV category for health and social work services (CPV: 85000000).

This contract presents a substantial opportunity for businesses, notably those within the health and social care sectors, to expand their footprint in the public sector by securing a portion of the £21,000,000 annual investment allocated for local care services. The framework's structure allows for participation from a diverse range of suppliers, including SMEs, enhancing their capacity to contribute to community care and support. This is particularly relevant for companies specialising in home care services, aiming to strengthen their strategic positioning within the locality by addressing specific community health needs, including mental health and learning disabilities support. Successful bidders are expected to not only provide personalised care but also integrate seamlessly with the local infrastructure to promote well-being and community integration.

## Notice

Southend-on-Sea City Council (the 'Council') intends to award a multi-lot framework to provide Care at Home of which is described in the Tender Specification (Section B). Southend City Council defines "Care at Home" as comprising three essential services: 1. Homecare: Personalised assistance provided to individuals in their own homes, including help with daily tasks, personal hygiene, and medication management. 2. Reablement Service: A short-term intervention aimed at helping people regain independence after illness, injury, or hospitalisation. Page 2 to 13 3. Southend Enhanced Discharge: A seamless transition from hospital to home, ensuring continuity of care and support. Estimated contract value of PS21,000,000 per annum for a period of 3 years with the option to extend for a further two years. Estimated total contract value : PS110,000,000 Southend City Council (SCC) are looking to establish a Care at Home Framework in which any statutory funded organisation can utilise. Lot Information: The framework comprises a total of 7 lots. As per the A1 ITT Document, Framework Award, the maximum number of suppliers to be awarded onto each lot of the framework is as follows: Lot 1: Lead Provider West (1) Lot 2: Lead Provider West Central (1) Lot 3: Lead Provider East Central (1) Lot 4: Locality Providers West (4) Lot 5: Locality Providers West Central (3) Lot 6 Locality Providers East Central (3) Lot 7: Locality Provider East (4) Provisional Award Information: Lead Lots: Lots 1-3 are Lead Provider Lots. As per the ITT 'A single provider cannot be awarded more than 2 lead provider areas (lots)'. Whilst Ashley Community Care Services Limited ranked the highest for all three Lead Provider lots, as per the ITT, 'if a single supplier is successful in all 3 lead provider lots, the successful supplier will be allocated a maximum of 2 neighbouring lead provider lots at the council's discretion in consideration of business demand & need. The 3rd Lead Provider Lot will be allocated to the next supplier with the Most Advantageous Tender'. Ashley Community Care Services Limited has therefore provisionally awarded lead provider Lots 2 (West Central) & 3 (East Central), based on business demand & need, and the next Most Advantageous Tenderer Nema Home Care Limited has been provisionally awarded lead provider Lot 1 (West). Please note as per the ITT, successful Lead Providers will be locality providers for the areas in which they are not a lead provider. Locality Lots: Lots 4-7 are locality lots. A single provider could be awarded a maximum of 1 locality provider lot. 15 providers successfully passed the PSQ & technical stage for all locality lots, however only 14 places were available across the 4 lots. A single provider can only be awarded a maximum of 1 locality lot. The Most Advantageous Tenderer (highest ranked technical bidder) was therefore allocated their preferred lot first. This was followed by the 2nd Most Advantageous Tenderer and so on until all locality provider places were populated. Whilst the Council endeavoured to allocate bidders to their preferred lot this was not guaranteed. The successful providers are outlined within this notice. Please note the award of contract with the preferred bidders will be subject to the following: * Satisfactory conclusion of the voluntary Standstill Period. * Successful completion of the awarded bidders' compliance and certification checks at the PSQ Stage and following the provisional award of contracts to the successful bidders. * Successful completion of Southend-on-Sea City Council's governance to award process

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005986-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jan 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £98,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA CITY COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6FA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | ABLECROSS LIMITED T/A ABLECROSS CARE SERVICES; ASHLEY COMMUNITY CARE SERVICES; CAREPOINT SERVICES; DE VERE CARE PARTNERSHIP; HALES GROUP; METRO HOMECARE; NEMA HOME CARE; NEW VISION CARE SERVICES; OPTIMALCAREPLUS; PALM 2 PALM; ROSSYCARE; ROYALE CARERS; SHARING HEALTHCARE; TEEBOLLZ CONSULTING; TOP - NOTCH HEALTHCARE SERVICES; TRENDS HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Jan 2026 at 18:42 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/005986-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/005986-2026
  22nd January 2026 - Contract award notice on Find a Tender

## Notice URLs

- http://spdnshomecare.com
- http://www.ablecross.co.uk
- http://www.alphahealthandcare.co.uk
- http://www.ashleycare.com
- http://www.blueboardcareservices.co.uk
- http://www.bscare.co.uk
- http://www.bscaremanagement.co.uk
- http://www.buckinghamhomecarecompany.co.uk
- http://www.careoutlook.co.uk
- http://www.caronnecare.com
- http://www.dvcgroup.co.uk
- http://www.firstpoint24ltd.co.uk
- http://www.gatewaycareservice.com
- http://www.goldenkeys24.co.uk
- http://www.halescare.co.uk
- http://www.ixceedhealths.co.uk
- http://www.jankancare.co.uk
- http://www.jcmichaelgroups.com
- http://www.livingstonehealthcare.co.uk
- http://www.metrohomecare.co.uk
- http://www.optimalcareplus.co.uk
- http://www.palm2palmcare.co.uk
- http://www.proactive-medicare.co.uk
- http://www.profadcareagency.co.uk
- http://www.prompthealthcarestaffing.com
- http://www.ptsmartcare.co.uk
- http://www.realpeopleltd.co.uk
- http://www.rivergardenhomecare.co.uk
- http://www.rossyhealthcare.co.uk
- http://www.royalecarersltd.co.uk
- http://www.ru-max.co.uk/
- http://www.sharingthecare.co.uk
- http://www.southendcare.co.uk
- http://www.teebollzconsulting.co.uk
- http://www.top-notchhealthcareservices.com/
- http://www.trixmedcare.co.uk
- http://www.volsec.co.uk
- https://divinecaregl.com/
- https://kaplancare.org/
- https://nemahomecare.co.uk/
- https://trendshealthcare.co.uk/
- https://www.careaid.co.uk/
- https://www.carepointservices.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.newvisioncareservicesltd.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ea04. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ea04.json.