---
title: "Children & Young Peoples Online Counselling and Support in Liverpool"
ocid: "ocds-h6vhtk-04ea06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ea06"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ea06.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ea06.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS CHESHIRE AND MERSEYSIDE ICB"
published: "2025-04-28"
---

# Children & Young Peoples Online Counselling and Support in Liverpool

Buyer: NHS CHESHIRE AND MERSEYSIDE ICB  
Current stage: Award  
OCID: ocds-h6vhtk-04ea06

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ea06)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ea06.json)

## Summary

The public procurement process for the "Children & Young People's Online Counselling and Support in Liverpool" is being conducted by NHS Cheshire and Merseyside ICB. This service is classified as a health service and falls under the category of services procurement. Located in Liverpool, the initiative is aimed at providing 24/7 online counselling and support to individuals aged 10-25. The contract has been awarded to the incumbent provider, Kooth Digital Health Ltd, under the Provider Selection Regime Regulations 2023, with a limited procurement method that involves a direct award procedure without prior publication of a call for competition. The contract commenced on 1 April 2025 and is set to conclude on 31 March 2025, with a total annual value of £264,480.

This tender presents opportunities for organisations specialising in online health services, particularly those providing mental health support for young individuals. Businesses with expertise in digital health delivery, integration, collaboration, and innovation would find themselves well-positioned to compete for such contracts. The focus on improving access and reducing health inequalities also underscores the importance of providers who can offer high-quality, sustainable, and innovative services that align with the objectives of the NHS Cheshire and Merseyside ICB. As the contract involves a direct award without a competitive bidding process, existing providers who can demonstrate compliance and meet the specified criteria are likely to maintain their advantage.

## Notice

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24 hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues.

### Lot Information

Lot 1

NHS Cheshire and Merseyside - Liverpool Place intend to award a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2025, expire on 31 March 2025 and has an annual contract value of PS264,480 (plus any NHS uplift)

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017385-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £264,480 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS CHESHIRE AND MERSEYSIDE ICB |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD72 Liverpool |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 28 Apr 2025 at 14:47 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017385-2025
- 6 Mar 2025 at 10:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008161-2025

## Notice URLs

- https://www.cheshireandmerseyside.nhs.uk
- https://www.cheshireandmerseyside.nhs.uk/
- https://www.kooth.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ea06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ea06.json.