--- title: "Advice and Support Service" ocid: "ocds-h6vhtk-04ec4c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ec4c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ec4c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ec4c.json" source: "Find A Tender Service" current_stage: "Award" buyer: "TENDRING DISTRICT COUNCIL" published: "2025-11-04" --- # Advice and Support Service Buyer: TENDRING DISTRICT COUNCIL Current stage: Award OCID: ocds-h6vhtk-04ec4c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ec4c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ec4c.json) ## Summary The procurement process led by Tendring District Council, in collaboration with Essex County Council, successfully completed the contract titled "Advice and Support Service," which falls under the services category. The project is focused on providing essential advice and guidance services to residents, particularly those in need, within the Tendring District administrative area. The contract, valued at approximately £300,000, with potential extensions, officially began on 1st October 2025 and can be extended until 12th October 2030. Utilizing an open procedure method, this procurement is covered by the GPA and adheres to the UK legal framework. Essex County Council undertook the procurement on behalf of Tendring District Council, located in Clacton-on-Sea, United Kingdom. The tender was concluded with the award granted to Citizens Advice Bureau Tendring, highlighting a structured and transparent procurement pathway. This tender presents substantial opportunities for businesses aiming to expand in the service industry within the UK. The open procedure allows various suppliers, particularly those experienced in providing advisory, counselling, and social services, to engage and compete. Such contracts create avenues for businesses specializing in community support services to showcase their capabilities and potentially secure long-term agreements with the public sector. The focus on guidance and helpdesk services aligns with enterprises dedicated to civic betterment and personal support, enhancing their business portfolios while strengthening community ties. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate, given the project's nature and its alignment with providing social value. ## Notice The Council has Procured services for the purpose of providing an advice and guidance service offering direct support with some limited potential signposting, where necessary, for residents of the area with a focus on those most in need. ### Lot Information Lot 1 Renewal: Option to extend for one further year ### Planning Information Essex County Council, through the Essex Procurement Partnership, is requesting market engagement for an Advisory and Support Service on behalf of Tendring District Council. Clarifications can be submitted until 12 midday on the 1st April. Please use this link to access the market engagement: https://procontract.due-north.com/Advert?advertId=a5c26172-5bff-ef11-8136-005056b64545 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/070728-2025 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Nov 2025 | | Submission deadline | 18 Jul 2025 | | Future notice date | 15 Apr 2025 | | Award date | 4 Sep 2025 | | Contract period | 30 Sep 2025 - 12 Oct 2028 | | Recurrence | 2028-09-29 | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | £600,000 | | Awards value | £400,000 | | Contracts value | £300,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | TENDRING DISTRICT COUNCIL | | Additional buyers | ESSEX COUNTY COUNCIL | | Locality | CLACTON-ON-SEA | | Post town | Colchester | | Postcode | CO15 1SE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH36 Heart of Essex | | Local authority | Chelmsford | | Electoral ward | Moulsham and Central | | Westminster constituency | Chelmsford | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLH3 Essex, TLI London, TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CITIZENS ADVICE BUREAU TENDRING | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 72253000 - Helpdesk and support services - 85000000 - Health and social work services - 98000000 - Other community, social and personal services ## Release History - 4 Nov 2025 at 10:35 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/070728-2025 - 8 Sep 2025 at 14:53 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/054756-2025 - 19 Jun 2025 at 15:01 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033808-2025 - 19 Jun 2025 at 14:58 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033805-2025 - 12 Mar 2025 at 16:54 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009086-2025 - 12 Mar 2025 at 16:52 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009084-2025 - 12 Mar 2025 at 15:32 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009044-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/070728-2025 4th November 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/054756-2025 8th September 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/033808-2025 19th June 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/033805-2025 19th June 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/009086-2025 12th March 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/009084-2025 12th March 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/009044-2025 12th March 2025 - Preliminary market engagement notice on Find a Tender - https://procontract.due-north.com/Advert?advertId=98c5fdf9-864b-f011-8138-005056b64545 All tenders must be submitted electronically. A link to the opportunity can be found at the address above. It is free to register for an account. ## Notice URLs - http://www.cabtendring.org - https://procontract.due-north.com/Advert?advertId=a5c26172-5bff-ef11-8136-005056b64545 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ec4c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ec4c.json.