---
title: "Education Systems Portfolio"
ocid: "ocds-h6vhtk-04edf9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04edf9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04edf9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04edf9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2026-04-22"
---

# Education Systems Portfolio

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04edf9

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## Summary

Norfolk County Council, a sub-central governmental authority in Norwich, has completed an open procurement process for its Education Systems Portfolio. The contract involves acquiring a comprehensive software system to support the Children's Services Department alongside related professional services for implementation, ongoing support, and maintenance. The competitive flexible procedure was utilised for this tender, and Access UK Limited has been awarded the contract. Initially valued at £2,880,721, the contract commenced on 2nd April 2026 and will last until 1st April 2033, with possibilities for renewal extending up to 2043. Significant dates included the finalisation of dialogues by February 20th, 2026 and the signing of the contract on the same day. The procurement spans multiple regions, specifically UKH15, UKH16, and UKH17, covering IT and software services aimed at enhancing information systems within the council.

The contract presents substantial growth opportunities for companies with expertise in IT and software services, particularly those able to offer robust support systems and implementations tailored to children's services. This procurement is particularly suitable for large-scale businesses like Access UK Limited, which can handle the extensive requirements for system integration, user training, and functional development inherent in such projects. Companies within IT software development, consulting, and support services are ideally positioned to consider future engagements with Norfolk County Council, especially as the system may need further modifications in response to governmental structural changes envisaged under the Local Government Review. This is a prime opportunity for businesses capable of innovating and adapting offerings to meet evolving client needs within the public sector.

## Notice

Norfolk County Council is awarding a contract to purchase a software system that covers the end-to-end processes in its Children's Services Department. This contract also includes support and maintenance for the system and professional services for implementation and ongoing requirements. On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received. The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". A "minded to" decision has been made for 3 unitary councils in Norfolk. On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. In the event of a change from two-tier to unitary local government in Norfolk and/or the establishment of a Mayoral Strategic Authority covering Norfolk it may be necessary to modify this contract to the extent necessary to permit its continued satisfactory performance.

### Lot Information

Lot LOT-0001

Options: The council will have the right to purchase (1) additional licenses if usage or numbers of users increase (2) additional support hours and professional services if required to maximise the return on investment for the Council and to maintain or improve the wholistic view of the child and support efficient access to services (3) additional modules and additional functionality to maximise the return on investment for the Council and to maintain or improve the wholistic view of the child and support efficient access to services (5)Training to ensure maximum and efficient use of the system.

Renewal: This contract is for an initial term of 7 years plus an additional 5 years plus a further 5 years at the Council's discretion. The start date is the go live date of the system and support and maintenance. The estimate value in this notice is for the full 17 years of the contract not including VAT or indexation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036484-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 28 Apr 2025 |
| Future notice date | Not specified |
| Award date | 4 Feb 2026 |
| Contract period | 1 Apr 2026 - 1 Apr 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £4,000,000 |
| Awards value | £2,880,721 |
| Contracts value | £2,880,721 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Apr 2026 at 10:09 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/036484-2026
- 4 Feb 2026 at 11:15 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/009866-2026
- 17 Mar 2025 at 16:58 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009754-2025
- 17 Mar 2025 at 15:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009707-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/036484-2026
  22nd April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009866-2026
  4th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009754-2025
  17th March 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009707-2025
  17th March 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-210
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-211
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-212
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-213
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-214
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-215
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-216
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-217

## Notice URLs

- http://www.theaccessgroup.com
- https://in-tendhost.co.uk/norfolkc
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/norfolkcc/aspx/Tenders/Current
- https://in-tendhost.co.uk/norfolkcc/aspx/Tenders/Current.ThisprocurementwillbemanagedelectronicallyviatheCouncil`se-procurementsystem.Toparticipateinthisprocurement,applicantsmustfirstberegisteredonthesystemathttps://in-tendhost.co.uk/norfolkcc.Fullinstructionsforregistrationanduseofthesystemcanbefoundathttps://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles.Onceregisteredyouwillbeabletoseetheprocurementprojectunderthe`tenders`sectionand`expressaninterest`toviewthedocumentation.IfyouencounteranydifficultieswhilstusingthesystemyoucancontacttheIn-tendsupportteambyphoning+448442728810ore-mailingsupport@in-tend.co.uk.
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04edf9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04edf9.json.