---
title: "Enhanced Information Service for Emergency Calls (EISEC)"
ocid: "ocds-h6vhtk-04ee19"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee19"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee19.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee19.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MERSEYSIDE FIRE AND RESCUE AUTHORITY"
published: "2025-04-10"
---

# Enhanced Information Service for Emergency Calls (EISEC)

Buyer: MERSEYSIDE FIRE AND RESCUE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-04ee19

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee19)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ee19.json)

## Summary

The Merseyside Fire and Rescue Authority has concluded a public procurement process titled "Enhanced Information Service for Emergency Calls (EISEC)", aimed at establishing managed connectivity to EISEC, including connection, rental management, and support of an IP connect private MPLS service. This contract, falling under the industry category of telecommunications services, covered services to be delivered across multiple UK regions, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The procurement process was direct and conducted below the threshold without competition. Key dates include the contract start date of 25th March 2025, and its end date on 23rd March 2030. The award was finalised and contract signed on 24th March 2025, with the total contract value being £44,400 GBP.

This tender offers substantial opportunities for businesses, especially those specialising in telecommunications and managed connectivity services. Large-scale companies with capabilities in MPLS services and emergency call handling can benefit significantly from such contracts, leveraging their expertise to support public service infrastructure. The exclusive nature of the award without competition suggests a favourable environment for established players like BT, the contracted supplier, demonstrating their reliability and capability in providing high-value, technically demanding services. Businesses focusing on public-sector IT services, particularly in emergency management, will find similar tenders a strategic avenue for growth and revenue enhancement.

## Notice

Managed Connectivity to EISEC : Connection andRental Management and Support of an IP Connect Private MPLS Service to the EISEC Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014320-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 25 Mar 2025 - 23 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £44,400 |
| Contracts value | £44,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYSIDE FIRE AND RESCUE AUTHORITY |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L30 4YD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 10 Apr 2025 at 13:22 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/014320-2025
- 17 Mar 2025 at 16:44 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/009748-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/014320-2025
  10th April 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009748-2025
  17th March 2025 - Contract award notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee19. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ee19.json.