--- title: "Oracle Managed Support Services" ocid: "ocds-h6vhtk-04ee26" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee26" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee26.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee26.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "WEST SUSSEX COUNTY COUNCIL" published: "2025-03-17" --- # Oracle Managed Support Services Buyer: WEST SUSSEX COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-04ee26 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee26) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ee26.json) ## Summary West Sussex County Council is initiating preliminary market engagement for the procurement of Oracle Managed Support Services, specifically targeting software support services, consultancy services, data security software development services, software testing, and IT software development. The Council is seeking suppliers with expertise in Oracle Cloud, SAAS, EPM, OCI, OIC, and BI within a local government setting. The engagement process aims to assess market capability and gather feedback to inform the final procurement strategy. Interested suppliers should email their expressions of interest by 30 May 2025. The procurement stage is currently in planning, with future notices expected by 16 June 2025. The contract is set to commence on 20 October 2025 and may be renewed through to 19 October 2028. This tender presents valuable opportunities for businesses specialising in software support and consultancy services, especially those experienced in managing Oracle Cloud solutions within the public sector. Small and medium enterprises (SMEs) are encouraged to compete, as the Council seeks innovative solutions and best practices to support its Oracle Cloud implementation. Registered suppliers will have the opportunity to provide expert services that can bolster their portfolio and establish long-term partnerships with West Sussex County Council. The engagement meetings will be an excellent platform for demonstrating capabilities and gaining insights into the Council's specific requirements. ## Notice West Sussex County Council is undertaking Preliminary Market Engagement to gather insights and inform its sourcing strategy for the future provision of a technical and functional managed support service for Oracle Cloud (ERP, HCM and EPM). The Council is currently in the implementation phase of Oracle Cloud with implementation services (technical and change management) being provided by Infosys Limited. For more information on the Implementing Oracle Programme, please refer to https://westsussex.moderngov.co.uk/ieDecisionDetails.aspx?Id=1946 This notice is issued in accordance with sections 16 and 17 of the Procurement Act 2023 to seek market input before the commencement of a formal procurement process. ### Planning Information The Council would like to hear from suppliers with Oracle Cloud, SAAS, EPM, OCI, OIC and BI expertise in a Local Government setting and able to support a first generation Oracle Cloud support contract. This engagement aims to: -Assess market capability and interest. -Gather feedback on proposed service requirements. -Understand innovation and best practices. -Inform the final procurement approach Written Expressions of Interest can be emailed to james.skilling@westsussex.gov.uk (WSCC Implementing Oracle - Commercial Lead). Please include -'WSCC Oracle Managed Support Services' in the subject title. -Name of the organisation you represent -Contact details of the pre-sales lead -Current and recent managed support contracts the organisation is delivering or has delivered. The Council expects to organise and hold a series of meetings with interested suppliers with relevant experience during the preliminary market engagement window. Registration on the Central Digital Platform is not required at this stage for market engagement; however, it will be necessary afterwards to be able to review a tender or submit a bid if the procurement falls under PA23. The Council's e-sourcing portal is Atamis. Suppliers can register following this link: https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009765-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Mar 2025 | | Submission deadline | Not specified | | Future notice date | 16 Jun 2025 | | Award date | Not specified | | Contract period | 19 Oct 2025 - 19 Oct 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £900,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST SUSSEX COUNTY COUNCIL | | Locality | CHICHESTER | | Post town | Portsmouth | | Postcode | PO19 1RG | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ27 West Sussex (South West) | | Local authority | Chichester | | Electoral ward | Chichester Central | | Westminster constituency | Chichester | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212517 - IT software development services - 72212732 - Data security software development services - 72254000 - Software testing - 72261000 - Software support services - 72266000 - Software consultancy services ## Release History - 17 Mar 2025 at 17:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009765-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/009765-2025 17th March 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp - https://westsussex.moderngov.co.uk/ieDecisionDetails.aspx?Id=1946 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westsussex.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ee26.json.