--- title: "Oracle Managed Support Services" ocid: "ocds-h6vhtk-04ee28" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee28" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee28.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee28.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "WEST SUSSEX COUNTY COUNCIL" published: "2025-03-17" --- # Oracle Managed Support Services Buyer: WEST SUSSEX COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-04ee28 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee28) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ee28.json) ## Summary West Sussex County Council is currently in the planning stage for the procurement of Oracle Managed Support Services, focusing on Oracle Cloud (ERP, HCM, and EPM) systems. This procurement process falls under the industry category of software support and consultancy services. The Council is seeking market engagement from suppliers with expertise in Oracle Cloud, SAAS, EPM, OCI, OIC and BI in a Local Government context. The engagement process aims to assess market capability, gather feedback, and understand best practices. Interested suppliers are invited to submit written expressions of interest by 30th May 2025. Stages of formal tender will commence post initial engagement, with future notices expected by 16th June 2025. This procurement presents significant opportunities for businesses specialising in Oracle Cloud support services, software consultancy, data security, software testing, and IT software development. Small and medium-sized enterprises (SMEs) with relevant expertise and experience in managed support contracts are particularly encouraged to participate. By engaging in this tender, businesses can potentially secure a substantial contract and expand their portfolio in the public sector. The initial contract period is set to start on 20th October 2025 and end on 19th October 2027, with possibilities for renewal up to 2028. This is an ideal opportunity for businesses seeking to grow within the realm of public sector IT support services. ## Notice West Sussex County Council is undertaking Preliminary Market Engagement to gather insights and inform its sourcing strategy for the future provision of a technical and functional managed support service for Oracle Cloud (ERP, HCM and EPM). The Council is currently in the implementation phase of Oracle Cloud with implementation services (technical and change management) being provided by Infosys Limited. For more information on the Implementing Oracle Programme, please refer to https://westsussex.moderngov.co.uk/ieDecisionDetails.aspx?Id=1946 This notice is issued in accordance with sections 16 and 17 of the Procurement Act 2023 to seek market input before the commencement of a formal procurement process. ### Planning Information The Council would like to hear from suppliers with Oracle Cloud, SAAS, EPM, OCI, OIC and BI expertise in a Local Government setting and able to support a first generation Oracle Cloud support contract. This engagement aims to: -Assess market capability and interest. -Gather feedback on proposed service requirements. -Understand innovation and best practices. -Inform the final procurement approach Written Expressions of Interest can be emailed to james.skilling@westsussex.gov.uk (WSCC Implementing Oracle - Commercial Lead). Please include -'WSCC Oracle Managed Support Services' in the subject title. -Name of the organisation you represent -Contact details of the pre-sales lead -Current and recent managed support contracts the organisation is delivering or has delivered. The Council expects to organise and hold a series of meetings with interested suppliers with relevant experience during the preliminary market engagement window. Registration on the Central Digital Platform is not required at this stage for market engagement; however, it will be necessary afterwards to be able to review a tender or submit a bid if the procurement falls under PA23. The Council's e-sourcing portal is Atamis. Suppliers can register following this link: https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009767-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Mar 2025 | | Submission deadline | Not specified | | Future notice date | 16 Jun 2025 | | Award date | Not specified | | Contract period | 19 Oct 2025 - 19 Oct 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £900,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST SUSSEX COUNTY COUNCIL | | Locality | CHICHESTER | | Post town | Portsmouth | | Postcode | PO19 1RG | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ27 West Sussex (South West) | | Local authority | Chichester | | Electoral ward | Chichester Central | | Westminster constituency | Chichester | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212517 - IT software development services - 72212732 - Data security software development services - 72254000 - Software testing - 72261000 - Software support services - 72266000 - Software consultancy services ## Release History - 17 Mar 2025 at 17:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009767-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/009767-2025 17th March 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp - https://westsussex.moderngov.co.uk/ieDecisionDetails.aspx?Id=1946 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westsussex.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ee28.json.