---
title: "Childrens Case Management System"
ocid: "ocds-h6vhtk-04ee78"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee78"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee78.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ee78.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRACKNELL FOREST BOROUGH COUNCIL"
published: "2025-03-18"
---

# Childrens Case Management System

Buyer: BRACKNELL FOREST BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04ee78

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee78)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ee78.json)

## Summary

Bracknell Forest Borough Council has completed the procurement process for the Children's Case Management System support and maintenance. This contract, awarded to ACCESS UK LTD, falls under the public authority sector for sub-central government. The procurement was conducted via a direct method, bypassing competition, and was below the threshold value. Key dates include the award notice published on 18 March 2025 and the contract period running from 1 April 2025 to 31 March 2026. The service will primarily be provided in Bracknell, UKJ11 region, ensuring continuity of critical software used by Children's Social Care at Bracknell Forest.

This tender presents opportunities for businesses specialising in software support services, particularly those with experience in maintaining and upgrading case management systems utilised in the public sector. Companies that can handle fundamental issues with system configurations and provide reliable support for mandatory upgrades would be well-suited to compete for similar contracts. ACCESS UK LTD, a large supplier with an established presence, demonstrates the kind of capability required for delivering robust support and maintenance solutions, indicating potential growth for firms in this category.

## Notice

Support and maintenance for 12 months to the current case management system used by Children's Social Care at Bracknell Forest Council, Mosaic. The software is hosted in our BFC Azure environment, and the Council controls the core licences. The support and maintenance agreement means support is available if there is a fundamental issue with the product's core configuration and allows the Council to access upgrades. This case management system is critical to the operation of a core Council service and our ability to support the needs of children and young people, and ongoing support and maintenance is necessary for the continued operation of the system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009901-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £96,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRACKNELL FOREST BOROUGH COUNCIL |
| Locality | BRACKNELL |
| Post town | Reading |
| Postcode | RG12 1JD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Bracknell Forest |
| Electoral ward | Town Centre & The Parks |
| Westminster constituency | Bracknell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 18 Mar 2025 at 13:25 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/009901-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/009901-2025
  18th March 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.theaccessgroup.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ee78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ee78.json.