---
title: "Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations"
ocid: "ocds-h6vhtk-04eea6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04eea6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04eea6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04eea6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTHSIDE HOUSING ASSOCIATION LTD"
published: "2025-07-08"
---

# Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

Buyer: SOUTHSIDE HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-h6vhtk-04eea6

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## Summary

The procurement process initiated by Southside Housing Association Ltd, a registered social landlord located in Glasgow, focuses on the provision of annual maintenance and reactive repairs for heating installations within the Cardonald and Pollokshields areas. The contract, valued at £65,591.48, was awarded on 19 June 2025, following the completion of the tender process. The industry category is primarily services related to the repair and maintenance of electrical and mechanical installations, and it will span a contract period from 1 July 2025 to 30 June 2027, with potential extensions. The procurement method was through an open procedure under the Public Contracts (Scotland) Regulations 2015, and the tender was evaluated on criteria of quality (60%) and price (40%).

This tender presents significant business growth opportunities, particularly for companies specialising in heating system maintenance and responsive repair services. Businesses able to provide 24/7 reactive maintenance and possess certifications such as MCS Service, FGAS, and NICEIC or SELECT membership would be well-suited for this contract. The contract demands include maintaining air source heat pump systems and unvented cylinder heating installations, which could create further opportunities for firms offering technical expertise in these areas. The successful bidder, James Frew Ltd, exemplifies a firm with the necessary qualifications and resources to undertake such specialised maintenance services, setting a benchmark for other businesses looking to enter this service domain.

## Notice

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association's customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator's (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

### Lot Information

Lot 1

Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.

Renewal: May take up option of twelve month extensions up to a maximum of three further years (2027-2030) at an estimated value 74000 GBP (excluding VAT) per annum. Southside Housing Association's estimated annual budget for the contract is 74000 GBP excluding VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038189-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2025 |
| Submission deadline | 17 Apr 2025 |
| Future notice date | Not specified |
| Award date | 18 Jun 2025 |
| Contract period | Not specified |
| Recurrence | 2027 at the earliest if the optional 12 month extensions are not applied |

## Values

| Field | Value |
| --- | --- |
| Tender value | £370,000 |
| Lots value | £370,000 |
| Awards value | Not specified |
| Contracts value | £65,591 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHSIDE HOUSING ASSOCIATION LTD |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 4EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Cardonald |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JAMES FREW |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 39715000 - Water heaters and heating for buildings; plumbing equipment
- 39715200 - Heating equipment
- 39721310 - Air heaters
- 42131110 - Central-heating radiator valves
- 42510000 - Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery
- 42511110 - Heat pumps
- 42530000 - Parts of refrigerating and freezing equipment and heat pumps
- 42533000 - Parts of heat pumps
- 44115200 - Plumbing and heating materials
- 44115220 - Heating materials
- 44163121 - Heating pipes
- 44620000 - Central-heating radiators and boilers and parts
- 44621110 - Central-heating radiators
- 44621112 - Parts of central-heating radiators
- 45259300 - Heating-plant repair and maintenance work
- 45311100 - Electrical wiring work
- 45331000 - Heating, ventilation and air-conditioning installation work
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50721000 - Commissioning of heating installations
- 71314310 - Heating engineering services for buildings

## Release History

- 8 Jul 2025 at 10:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038189-2025
- 9 Apr 2025 at 14:31 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009985-2025
- 9 Apr 2025 at 14:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014044-2025

## Notice URLs

- http://www.southside-ha.org
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000793675
- https://mcscertified.com
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12222

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04eea6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04eea6.json.