--- title: "Victims and Survivors of Terrorism Support Hub" ocid: "ocds-h6vhtk-04ef09" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef09" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef09.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef09.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HOME OFFICE" published: "2025-07-03" --- # Victims and Survivors of Terrorism Support Hub Buyer: HOME OFFICE Current stage: Tender OCID: ocds-h6vhtk-04ef09 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef09) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ef09.json) ## Summary The Home Office, situated in London, is overseeing a procurement process for the implementation and operation of the "Victims and Survivors of Terrorism Support Hub". This process is currently at the tender stage, with the procedures being conducted via the open procedure method under the Procurement Act 2023. The total value of this contract stands at £2.5 million GBP gross. The services sought are classified under the category of guidance and counselling services with a primary focus on assisting victims and survivors of terrorism. Interested parties have until 1st September 2025 to submit tenders, with the award scheduled to be finalised by 1st October 2025. The initial phase of implementation is set to commence on 1st October 2025, potentially starting earlier if completed within six months, with the full contract activation expected by 1st April 2026. This tender represents a significant opportunity for businesses specialising in social services and counselling, particularly those with experience in providing support in crisis situations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are encouraged to participate, given the contract's alignment with social value policy objectives such as improving health and well-being. Organisations that can demonstrate technical capacity, robust financial and legal resilience, and experience in delivering similar services will find this procurement particularly attractive. The open procedure format allows for widespread competition, enabling a diverse range of suppliers to engage with the Home Office's vision for enhanced support services for terror victims. ## Notice To engage an organisation(s) to provide services to implement and operate a dedicated Support Hub for victims and survivors of terrorism. The Home Office's Victims of Terrorism Unit (VTU) was established in March 2017 to provide effective and coordinated support to victims and survivors of terrorism. The unit also aims to collectively drive improvements to the package of support for victims and survivors, working closely with central and local government, emergency services, and third sector partners. Since October 2020, the VTU has funded support organisations to provide emotional and practical support to victims and survivors of terrorism, to help them cope with and recover from the impact of an attack. In 2020, the VTU undertook a review of the support available to victims and survivors of terrorism, to increase understanding of their needs, and to enhance the support provided to them. The review is complete and provided recommendations on how support to victims and survivors of terrorism can be improved. In response to the review's findings, the VTU is looking to award a contract for the implementation and operation of a dedicated Support Hub for victims and survivors of terrorism. The Support Hub proposes to address many of the recommendations outlined in the review to strengthen support for victims and survivors. There will be an initial implementation phase, which we expect to take upto six months, commencing on 1st October 2025. If the implementation does not take six months, then the contract can start before the 1st April 2026. ### Lot Information Lot 1 Options: 1. The authority reserves the right, to initiate financial transparency objectives, through open book contract management. https://www.gov.uk/government/publications/ppn-004-open-book-contract-management 2. Ownership of Intellectual Property Rights shall remain with the authority for IPR created by the contract. The authority may however wish to change this arrangement during the contract. 3. The authority reserves the right to amend and refine the award criteria (which includes price and other costs - Section 24 PA23) following launch but before bids are submitted. 4. The authority reserves the right to amend Schedule 16 to introduce a flexible approach to the requirement for a Security Working Group. 5. This contract may be modified to include information sharing during the contract term. 6. The buyer reserves the right to change any aspect of the tender up to the submission date for tenders. Renewal: One year extension dependant upon funding and delivery of objectives. ### Planning Information The Home Office’s Victims of Terrorism Unit (VTU) was established in March 2017, with an overarching aim of providing effective, comprehensive and coordinated support to victims and survivors of terrorism. The unit also aims to collectively drive improvements to the package of support for victims and survivors, working closely with central and local government, emergency services and third sector partners. Since October 2020, the VTU has funded support organisations to provide emotional and practical support to victims and survivors of terrorism, to help them cope with and recover from the impact of an attack. In 2020, the VTU was commissioned to review the package of support available to victims and survivors of terrorism, to increase understanding of their needs and the support available to them, with a view to enhancing the support package. The review completed in 2023 and provided recommendations on how support to victims and survivors of terrorism can be improved. The VTU is now looking to run a commercial competition for services, with the aim to address some of the gaps in support identified through the review and provide a more comprehensive support package to victims and survivors of terrorism. As part of this process, the Home Office will be holding a virtual (Teams) early market engagement event on the 2nd April 2025 at 10:00am, and invites suppliers to register their interest to attend the event. • The purpose of market engagement is listed as the following under the act: a. developing the authority’s requirements and approach to the procurement; b. designing a procedure, conditions of participation or award criteria; c. preparing the tender notice and associated tender documents; d. identifying suppliers that may be able to supply the goods, services or works required; e. identifying likely contractual terms; and f. building capacity among suppliers in relation to the contract being awarded Please register for the event by emailing the commercial team at: collaborativeprocurement@homeoffice.gov.uk with the heading "Victims of Terrorism Market Day" Suppliers are encouraged to ask questions and provide feedback at the event. Please note the deadline for requests to participate is 12:00 mid-day on 28th March 2025 at which point teams invites will be issued. Places will be limited, and invitations will be based on a first come first serve basis where we cannot guarantee that everyone who expresses an interest to attend will be invited. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037113-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Jul 2025 | | Submission deadline | 1 Sep 2025 | | Future notice date | 1 May 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,083,333 | | Lots value | £2,083,333 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 4DF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services ## Release History - 3 Jul 2025 at 12:48 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037113-2025 - 3 Jul 2025 at 11:46 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037084-2025 - 19 Mar 2025 at 17:42 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010258-2025 - 19 Mar 2025 at 13:21 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010142-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/037113-2025 3rd July 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/037084-2025 3rd July 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/010258-2025 19th March 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/010142-2025 19th March 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.homeoffice.gov.uk - https://homeoffice.app.jaggaer.com/web/login.html - https://www.gov.uk/find-tender - https://www.gov.uk/government/collections/information-and-guidance-for-suppliers - https://www.gov.uk/government/publications/ppn-004-open-book-contract-management - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef09. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ef09.json.