---
title: "Hired Passenger Transport (Taxi) Open Framework"
ocid: "ocds-h6vhtk-04ef7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef7d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef7d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef7d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HARROW"
published: "2025-09-19"
---

# Hired Passenger Transport (Taxi) Open Framework

Buyer: LONDON BOROUGH OF HARROW  
Current stage: Award  
OCID: ocds-h6vhtk-04ef7d

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## Summary

The London Borough of Harrow has successfully completed a procurement process to establish a Hired Passenger Transport (Taxi) Open Framework, tailored for vulnerable children and adults in Harrow and Brent. The awarded contracts cover the execution of over 360 taxi routes, with expectations to expand by approximately 3% annually, utilising a diverse range of vehicles from saloon cars to minibuses seating up to 16 passengers. This tender, valued at £159 million, commenced on 1st August 2025 and is scheduled to continue until 31st July 2031, with the potential to extend up to 2033. The procurement was executed through an open procedure, ensuring a transparent and competitive award process evaluated based on price, quality, and social value factors, which were weighted accordingly throughout the bidding phase. The associated framework agreement encompasses direct awards and mini-competitions for efficient route allocations.

This tender represents a significant opportunity for businesses in the passenger transport sector, particularly those capable of offering diverse and specialised vehicle services, such as wheelchair-accessible and environmentally friendly options like electric vehicles. The open nature of the framework and anticipated increase in route numbers presents ongoing potential to win contracts, appealing especially to SMEs aiming to penetrate or expand within the local government transport market. By participating, suppliers not only gain the prospect of long-term contracts but also contribute to enhancing transport reliability and safety for individuals with additional needs, leveraging their services to fulfil a critical community mission. Companies with capabilities in agile fleet management and competitive pricing strategies will be well-positioned to maximise this opportunity.

## Notice

The provision of hired passenger transport and ad hoc transport services are for vulnerable children and adults. Services are commissioned by the London Borough of Harrow and will primarily cover the hired passenger transport for Harrow and Brent Special Needs Transport. Services to be supplied includes over 360 taxi routes, encompassing escorts and a variety of vehicle types, including saloon cars, MPVs, wheelchair-accessible taxis, and minibuses with capacities of up to 16 seats. The number of routes is expected to increase by approximately 3% annually. The aim is to improve the lives of vulnerable children, young people, and adults, including those with additional needs, and their carers, by providing a safe, secure, sensitive, and reliable transport service for users. The needs of the child or adult are a key factor in the provision of the service to ensure that Service Users receive personalised and quality assured transport services that respond flexibly to their needs.

### Lot Information

Lot 1

Renewal: The first framework would be for a term of 3 years and the second framework would be for a term of 3 years with an option to extend by 2 years at the discretion of the Council, giving a total of 8 years When re-opening in year 3, framework providers may be appointed based on their original submission or will have the option to submit a new tender, and new providers may submit to join the Open Framework. Providers will be re-ranked for the second framework.

### Planning Information

The London Borough of Harrow is seeking to engage with the Hired Passenger Transport (Taxi) market to participate in preliminary market engagement to assist in developing the authority's requirements and approach to deliver best possible outcomes to the residents of Harrow and Brent. 
We therefore would like to invite suitably qualified service providers to participate in discussions which will take place over Microsoft Teams on 3rd April 2025 11:00 to 12:00.
If you would like to participate and submit an expression of interest or have any questions, please email Martin Trim, Procurement Business Partner, martin.trim@harrow.gov.uk
The objective of discussion is to get a better understanding of the following:
• Seek feedback from companies to inform development of a tender exercise that will be well
received by the marketplace maximising participation
• Answer questions interested companies may have regarding the required work and the
tender process
• Provide practical advice to interested companies on local government tendering to support
submission of tender
• Breakdown barriers to entry for locally based SME companies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058067-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2025 |
| Submission deadline | 12 May 2025 |
| Future notice date | 17 Apr 2025 |
| Award date | 26 Jun 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2031 |
| Recurrence | 2028-03-09 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £133,000,000 |
| Lots value | £133,000,000 |
| Awards value | £133,000,000 |
| Contracts value | £133,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HARROW |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA3 8FL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Harrow |
| Electoral ward | Kenton West |
| Westminster constituency | Harrow East |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 14 |
| Supplier names | AMAC EXPRESS SERVICES; CHEETAH; CLOVER CAR SERVICES; FAST TRAVEL SOLUTION; GOLDEN2DOT; GRAYS ESSEX; HARROW COMMUNITY TRANSPORT; HATS GROUP; ISLINGTON CAR SERVICE; LONDON TRAVEL SOLUTION; MANGO RIDES; ONE2ONE CAR SERVICES; SIMPLAA; WEMBLEY HIRE |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60170000 - Hire of passenger transport vehicles with driver

## Release History

- 19 Sep 2025 at 10:57 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/058067-2025
- 27 Jun 2025 at 14:39 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/035873-2025
- 17 Apr 2025 at 08:34 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015750-2025
- 20 Mar 2025 at 10:14 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010315-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/058067-2025
  19th September 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/035873-2025
  27th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015750-2025
  17th April 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010315-2025
  20th March 2025 - Preliminary market engagement notice on Find a Tender
- http://www.londontenders.org/
  All tender documents comprising of those listed below are being provided at the same time that this tender notice is published at http://www.londontenders.org/ Opportunity Id: DN766858. Document 1 PSQ Instructions and Assessment Methodology Document 2 Invitation to Tender Document 3 Service Specification Document 4 Pricing Schedule Document 5a Framework Agreement Document 5b Call-Off Contract Document 6 Market Engagement Slides Appendix 1 Route CPH-53 B (Escorted) Appendix 1 Route GUV-52 H (Escorted) Appendix 1 Route IS-63 H (2) Appendix 1 Route MS-52 H (3) Appendix 1 Route MUT-51 H Appendix 1 Route RCP-53 B Appendix 1 Route SBS-51 H Appendix 1 Route SES-52 B (Escorted) Appendix 1 Route UC-69 H (Unescorted) Appendix 1 Route WHS-51 B
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5220
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5221
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5222
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5225
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5226
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5227
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5228
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5229
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5230
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5231
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5232
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5233
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5234
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-5359
  Redacted Framework Agreement - Please note that the Framework Agreement associated with this notice has been redacted prior to publication. The supplier's tender submission contains commercially sensitive information and there is an overriding public interest in it being withheld from publication. In accordance with the transparency provisions of Section 94 (1)(B) of the Procurement Act 2023, and following a public interest test, it has been determined that disclosure of this information would be inappropriate. This decision reflects the nature of the Open Framework. When re-opening in year 3, framework providers may be appointed based on their original submission or will have the option to submit a new tender, and new providers may submit to join the Open Framework under substantially the same award criteria. Consequently, disclosure of the original tender submission could compromise the integrity and fairness of future procurement processes.

## Notice URLs

- http://graysessex.co.uk
- http://londontravelsolution.co.uk
- http://oasis-transport.co.uk
- http://rasmiservices.com
- http://www.9elite.com
- http://www.amac-express.com
- http://www.cheetahcars.co.uk
- http://www.clovercars.com
- http://www.gaaltransport.com
- http://www.harrow.gov.uk
- http://www.harrowct.org.uk
- http://www.hatsgroup.com
- http://www.londonhirecs.co.uk
- http://www.mangorides.co.uk
- http://www.one2onecars.com
- http://www.premierminicabs.com
- http://www.simplaa.com
- http://www.transportsa-z.com/
- https://247airporttransfer.co.uk/
- https://choicecarswembley.com
- https://comcab.com/
- https://delta-transport.co.uk/
- https://deltachauffeurs.com/
- https://stationcars.org/
- https://universalhht.co.uk/
- https://vikingcarshire.com/
- https://www.blindspottravel.com/
- https://www.comfyhomecare.co.uk/
- https://www.fastcarsairporttransfers.co.uk/
- https://www.kingstonminicabscars.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ef7d.json.