---
title: "Warden Call Monitoring and Maintenance at Parklands View"
ocid: "ocds-h6vhtk-04ef82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef82"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef82.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ef82.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DERBY HOMES LIMITED"
published: "2025-06-17"
---

# Warden Call Monitoring and Maintenance at Parklands View

Buyer: DERBY HOMES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04ef82

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ef82.json)

## Summary

The procurement process for the "Warden Call Monitoring and Maintenance at Parklands View" contract was managed by Derby Homes Limited, focusing on the information technology services industry. This project is a service contract involving a closed protocol system, with limited procurement due to technical exclusivity, meaning only Tunstall Healthcare UK Limited could fulfil the requirements. The procurement stage has completed with the contract valued at £140,000, signed on 7th January 2025. The process did not involve prior publication of a call for competition, and it allows for the continuation of monitoring and maintenance of the emergency notification system to support the onsite care assist company at Parklands View, Derby, located in region UKF. The need for this tender arose from Derby Homes Limited's requirement to meet service level agreements and ensure system functionality.

This tender presents opportunities for businesses specialising in niche technology services, particularly those with expertise in proprietary systems. While this contract itself involves limited competition, organisations that understand regulatory processes and hold necessary certifications for specialised equipment maintenance could benefit from such dealings. Firms with strategic alliances or partnerships resembling the exclusive service delivery model of Tunstall could replicate this approach in other sectors. Consequently, businesses in information technology services, particularly those dealing with protocol-specific systems and emergency notification technologies, should view this process as a case study for potential opportunities in future procurements that require similar specialised capabilities.

## Notice

Warden Call Monitoring and Maintenance at Parklands View which is a closed protocol system.

### Lot Information

Lot 1

The Contract is awarded by exemption to allow the continued monitoring and servicing of the warden call system installed at Parklands View to allow emergency notification to the onsite care assist company. This is a closed protocol system which means that there is only one company (Tunstall ) who can carry out this monitoring or maintenance. The exemption should continue moving forward as Tunstall have all necessary access criteria to be able to monitor and complete maintenance and necessary upgrades to meet the service level agreement for Derby Homes and Derby City Council.

### Procurement Information

No other viable options as the system is Closed Protocol.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032838-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £140,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBY HOMES LIMITED |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE24 8UZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Alvaston North |
| Westminster constituency | Derby South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 17 Jun 2025 at 09:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032838-2025
- 20 Mar 2025 at 10:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010322-2025

## Notice URLs

- http://www.derbyhomes.org
- https://www.derbyhomes.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ef82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ef82.json.