--- title: "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP" ocid: "ocds-h6vhtk-04efb0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04efb0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04efb0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04efb0.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTH EAST AMBULANCE SERVICES NHS FOUNDATION TRUST" published: "2026-05-26" --- # NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP Buyer: NORTH EAST AMBULANCE SERVICES NHS FOUNDATION TRUST Current stage: Award OCID: ocds-h6vhtk-04efb0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04efb0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04efb0.json) ## Summary The North East Ambulance Service NHS Foundation Trust has been actively engaged in a public procurement process to establish a framework for Third-Party 111 Online and Primary Care Speak To Services. The procurement, titled "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP," falls under the health and social work services category. Geographically focused in the North East of England, the procurement process included various stages, including an intention to award notice published in May 2026. The relevant contracts are intended to commence on 1st October 2025 and conclude by 30th September 2029, with an initial two-year term and an option to extend for another two years based on performance. The procurement was conducted under an open procedure, adhering to the Health Care Services (Provider Selection Regime) Regulations 2023. This procurement offers substantial opportunities for businesses specialising in health and social work services to expand their footprint in the North East region. Companies with competencies in online healthcare services and primary care support are particularly well-suited to benefit. Specifically, those providing innovative healthcare solutions and demonstrating integration, collaboration, and service sustainability stand the best chance of thriving. With the awarded contracts to DHU Healthcare for services in Northumberland and Newcastle, and an abandonment of Lot 3 for North Durham, there remains potential for contingencies and supplementary opportunities in service provision within this framework. ## Notice This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. ### Lot Information 111 Online Services (North East Wide) This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. 111 Online Services (North East Wide) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents. Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle) This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents. Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington) This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/048953-2026 | | Notice type | Planning Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 May 2026 | | Submission deadline | 26 May 2025 | | Future notice date | 31 Mar 2025 | | Award date | 6 Aug 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £8,868,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH EAST AMBULANCE SERVICES NHS FOUNDATION TRUST | | Additional buyers | NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE15 8NY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Lemington | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DHU HEALTHCARE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 26 May 2026 at 14:39 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048953-2026 - 30 Oct 2025 at 15:38 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/069824-2025 - 8 Aug 2025 at 13:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/047295-2025 - 17 Apr 2025 at 10:41 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015848-2025 - 17 Apr 2025 at 10:41 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015641-2025 - 20 Mar 2025 at 13:29 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010401-2025 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.neas.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04efb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04efb0.json.