---
title: "Hosting and Basis Managed Service Contract"
ocid: "ocds-h6vhtk-04efe8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04efe8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04efe8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04efe8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2025-04-15"
---

# Hosting and Basis Managed Service Contract

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04efe8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04efe8.json)

## Summary

The Isle of Wight Council has awarded a direct contract for Hosting and Basis Managed Services to EPI-USE LABS LIMITED. The contract, valued at £667,440.97 gross, will commence on 2 April 2025 and end on 31 March 2027, with a potential renewal for an additional year until 31 March 2028. This procurement, under the IT services industry category, is essential for providing hosting support for the Council's SAP Landscape and will involve the use of several EPI-USE tools. This continuation with the existing supplier is justified on the grounds of maintaining compatibility and avoiding significant technical difficulties that would arise from changing suppliers during an ongoing review of the SAP system.

This procurement contract presents significant business growth opportunities, particularly for large IT services and software development companies. Firms experienced with SAP systems and tools such as Query Manager and Data Sync Manager can leverage this contract to enhance their portfolio of public sector clients. Additionally, businesses providing related consultancy services might find potential collaborative opportunities due to the strategic alignment and ongoing Future of SAP Project within the Isle of Wight Council. The stability and continuity offered by maintaining the current supplier ensure efficiency and mitigate risks, making it an ideal scenario for businesses that prioritise longstanding partnerships and compatibility with complex IT systems.

## Notice

To provide Hosting for the IWC SAP Landscape, provide Basis support, and use of the following Epi Use tools: Query Manager / Document builder Data Sync Manager Value is based on whole life cost (3 year). Please note that the contract is due to commence on 01 April 2025. The notice won't allow this date to be selected due to the signing date needing to be after standstill but before contract start. The contract is likely to be signed within the first week due to the value and internal processes (sealing) required.

### Procurement Information

The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where- (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another hosting provider would incur additional costs and require significant resources, which is not feasible during the ongoing review of our existing SAP system (Future of SAP Project). As part of the work undertaken by an external consultant organization for the SAP replacement project, they have been reviewing our systems architecture and consolidating this into an options proposal which will soon be presented to IWC. Changes to the existing landscape will cause parts of this proposal to be incorrect or inaccurate, undermining the Future of SAP project. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to make a decision on the future of SAP and take any subsequent actions. Many areas make up and link to our SAP architecture, including Finance, Procurement, Human Resources, and Payroll. There would be significant technical challenges in changing our landscape in advance of any outcome from the Future of SAP project. The purpose of the Future of SAP project is to outline the best available options for the system and its dependencies that meet the IWC requirements. Making significant changes to the SAP landscape would have a major impact on the Future of SAP Project and the cost/benefit analysis that will be part of that project. 1. Minimized Disruption: Changing suppliers during the review of the SAP system could cause significant disruption to ongoing operations. Maintaining the current provider ensures stability and minimizes the risk of operational downtime. 2. Expertise and Familiarity: The current provider has in-depth knowledge and expertise with our existing SAP system. Their familiarity with our specific setup and requirements allows for more efficient and effective support, reducing the learning curve and potential errors that a new provider might face. 3. Cost Efficiency: Transitioning to a new provider would not only incur additional costs for the migration but also potential hidden costs related to integration, and roubleshooting. Staying with the current provider avoids these expenses and ensures cost efficiency. 4. Strategic Alignment: The current provider is already aligned with our strategic goals and has been involved in the Future of SAP Project. Their continued involvement ensures that the project progresses smoothly without the need for re-alignment or re-briefing a new provider. 5. Risk Mitigation: Introducing a new provider at this stage could introduce unforeseen risks and challenges. The current provider has a proven track record of reliability and performance, which mitigates the risk of project delays or failures. 6. Regulatory Compliance: Ensuring compliance with regulatory requirements is critical. The current provider is already compliant with our regulatory standards, and switching providers could complicate compliance efforts and introduce potential risks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015362-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Mar 2025 |
| Contract period | 1 Apr 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £556,200 |
| Contracts value | £556,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EPI-USE LABS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Apr 2025 at 15:44 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/015362-2025
- 20 Mar 2025 at 16:19 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/010502-2025
- 20 Mar 2025 at 15:50 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/010482-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/015362-2025
  15th April 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010502-2025
  20th March 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010482-2025
  20th March 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.iow.gov.uk/
- https://www.iow.gov.uk/.
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04efe8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04efe8.json.