---
title: "CRM Testing Contract"
ocid: "ocds-h6vhtk-04f718"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f718"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f718.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f718.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF BEDFORDSHIRE"
published: "2025-03-21"
---

# CRM Testing Contract

Buyer: UNIVERSITY OF BEDFORDSHIRE  
Current stage: Award  
OCID: ocds-h6vhtk-04f718

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f718)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04f718.json)

## Summary

The University of Bedfordshire has completed the procurement process for a CRM Testing Contract. The contract, valued at £35,922 gross, is for the implementation of a CRM programme utilising MS Dynamics 365. Located in Luton, the buying organisation operates within the public sector and oversees this process from University Square. The procurement method used was below threshold with limited competition, and the contract period is set from 28 March 2025 to 31 July 2025. The procurement stage is now in the Award phase, with Infuse Consulting Ltd selected as the supplier. Key dates include the award date on 14 February 2025 and a milestone future signature date on 21 March 2025. The industry category for this procurement includes both internet services and computer-related services, covering delivery addresses across multiple regions in the United Kingdom.

This tender creates significant opportunities for businesses specialising in CRM system implementation and technical consultancy services, particularly those experienced with Microsoft Dynamics 365. SMEs and VCSEs like Infuse Consulting Ltd, which successfully won the contract, demonstrate the potential for smaller-scale enterprises to secure such contracts. Businesses that can provide comprehensive technical solutions and competitive pricing could find similar opportunities to expand their client base within the public sector, specifically through limited competition procurements under a below-threshold approach.

## Notice

CRM programme which looks to introduce MS Dynamics 365. Suppliers were required to respond to a technical questionnaire and pricing schedule as part of the competition. The allocated budget for this piece of work was PS60,000

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010572-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Feb 2025 |
| Contract period | 28 Mar 2025 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £29,935 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BEDFORDSHIRE |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 3JU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFUSE CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services
- 72500000 - Computer-related services

## Release History

- 21 Mar 2025 at 09:47 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/010572-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/010572-2025
  21st March 2025 - Contract award notice on Find a Tender

## Notice URLs

- https://www.beds.ac.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f718. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f718.json.