---
title: "Soscare Support and maintenance contract"
ocid: "ocds-h6vhtk-04f722"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f722"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f722.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f722.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION"
published: "2025-04-24"
---

# Soscare Support and maintenance contract

Buyer: BUSINESS SERVICES ORGANISATION  
Current stage: Award  
OCID: ocds-h6vhtk-04f722

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## Summary

The Business Services Organisation, a central government public authority based in Belfast, has completed a procurement process titled "Soscare Support and Maintenance Contract" under the direct award method. This involves supporting the SOSCARE application, crucial for managing social work resources, until 2029. The contract, valued at £1,500,000, was awarded to BRM SYSTEMS LTD on 2nd April 2025. The main industry category is IT services, encompassing consulting, software development, and support, and operates under the Northern Irish devolved regulations. Key dates include contract signing in early April 2025 and a maximum contract extension possibility running until the end of 2029.

Businesses specialising in IT services, particularly those focusing on software development and maintenance, could greatly benefit from similar procurement opportunities. Companies that have a robust understanding of the public sector and bespoke IT solutions may find success in such tender processes. This direct award recognises the niche expertise and intellectual property rights held by BRM SYSTEMS LTD, implying that companies with specialised knowledge and proprietary solutions could hold a significant competitive advantage in future government contracts.

## Notice

We require the Social Services Client Administration and Retrieval Environment (SOSCARE) application to continue to be supported until 2029. The SOSCARE system provides the ability to record clients and related referrals and assessments, and deploy and manage Social Work resources to provide appropriate services to these clients. These clients come from areas including Children's Services, Vulnerable Adults, Residential Care, Home Care, and Meals on Wheels, and the services provided include Fostering/Home Care (including payments), and Occupational Therapy (OT) and Hospital Social Work (SW) Referrals. The Children's Services include areas such as Child Protection, Looked After Children [LAC], Childminders/Playgroups, Adoption and Foster Carer's. Departmental Statutory Reporting for key areas is also provided. PS1,125,599.11 has been previously directed awarded to BRM for SOSCARE support and maintenance from April 2021 . It is our intention to complete a further Direct Award to the value of PS1,500,000.

### Procurement Information

Crucially, over the 20 years, BRM have built up extensive business knowledge across all programmes of social care. They have an in-depth understanding and knowledge of the intricate rules and associated inter-dependencies that apply to the planning and delivery of the social work service. They are acutely aware of the reliance trust staff place on the system and have grown the capability to accurately and quickly design and deliver system enhancements as well as quickly and accurately resolve incidents as and when they arise. (This has been particularly valuable during the COVID-19 period when enhancements were requested for delivery in a very short timeframe) Given the technology and the bespoke nature of the application, it would not be possible to find a replacement supplier capable of providing the required services. Further, to build the required level of expertise and knowledge into a replacement supplier would be an extremely long process and would require substantial input from BRM, as the main source, over a long period of time. We wish to rely on schedule 5 section 5 (a) due to BRM having the intellectual property rights. They are the only supplier able to provide the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016666-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Mar 2025 |
| Contract period | 2 Apr 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | £1,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRM SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Apr 2025 at 08:38 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/016666-2025
- 21 Mar 2025 at 13:35 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/010692-2025
- 21 Mar 2025 at 10:29 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/010588-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016666-2025
  24th April 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010692-2025
  21st March 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010588-2025
  21st March 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.brmsystems.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f722. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f722.json.